Randy Marion Subaru

They were super helpful and nice. They had my car back to me the same day. Took care of my warranty issues with no problems They had my car back to me the same day. Took care of my warranty issues with no problems More

Had an oil and filter service - no appointment. Got me in and out in less than 30 minutes. Customer service was excellent. Also, appreciated the mechanic made sure to keep my engine clean. Got me in and out in less than 30 minutes. Customer service was excellent. Also, appreciated the mechanic made sure to keep my engine clean. More

Always get great service from your people. Friendly, knowledgeable, customer oriented. Never feel like you are trying to take advantage of me. Friendly, knowledgeable, customer oriented. Never feel like you are trying to take advantage of me. More

Jacob was a friendly face and went above and beyond to see that we were satisfied with our service. He kept us informed throughout the servicing. see that we were satisfied with our service. He kept us informed throughout the servicing. More

The people in the service dept are so wonderful; they are knowledgeable and do everything to make your stay pleasant. The waiting area is comfortable, clean, and there are snacks and drinks if you like. knowledgeable and do everything to make your stay pleasant. The waiting area is comfortable, clean, and there are snacks and drinks if you like. More

Worked on line and received all the necessary information to buy and close the transaction in a timely manner. to buy and close the transaction in a timely manner. More

This was a great experience at Randy Marion Subaru from start to finish. I was not initially looking at a Subaru for a potential new car, but decided to go check them out based on a recommendation. Being l start to finish. I was not initially looking at a Subaru for a potential new car, but decided to go check them out based on a recommendation. Being less familiar with the brand than others I had a lot of questions and Dave was there to answer them all. If he didn’t know an answer, he talked with the right people to find out. Over the course of a week of new car searching and several test drives I went from not knowing much about the brand to the new 2026 Subaru Outback being one of my top contenders. Dave followed up with me throughout as I did my own research and was never overly pushy. He respected my timeline and the process I wanted to follow in my car search. All this is to say Dave is the kind of sales person you hope to get, he’s focused on supporting you in your search the way you want to do it. When it came time to close the deal there wasn’t a bunch of time and frustrations spent haggling. They presented me with a respectable offer to start and were receptive to my counter based on nearby markets and other factors. And once again, Dave was all about me having the information and time to make the decision I needed. Of course a sense of urgency is expected in negotiations but Randy Marion Subaru never made me feel overly pressured. So why did I buy? 1) I ended up really liking the new 2026 Outback Touring XT (obviously). 2) Dave made the experience so palatable I simply didn’t want to deal with anyone else anymore. If you are looking for a new set of wheels and want an experience without dealing with a lot of the drawbacks that make many people dread the process then go to Randy Marion Subaru. You’ll at least have a good experience and if you are lucky to get Dave, it will more than likely end up being a great experience! Here’s a few other Pros for this dealer: They were able to quickly dealer trade to get me the exact color/features I wanted for a car that has only been out a few months. They made the financing and trade in experience as simple as it could be (once again answering quite a few questions). And they have continued to follow up since the sale with me (and answer more questions about my new car). Thank you Dave, Ashton, and Brian at Randy Marion Subaru. More

Always recieve excellent customer service from service dept. Work performed on vehicle is always excellent. dept. Work performed on vehicle is always excellent. More

Great job in getting us in and diagnosing and resolving part of our issue. Our service advisor and waiting time were great. part of our issue. Our service advisor and waiting time were great. More

Randy Marion Subaru continues to provide the best customer service I have experienced at any dealership. Whether it was to purchase/lease a vehicle, or use them for maintenance, I have always had gre customer service I have experienced at any dealership. Whether it was to purchase/lease a vehicle, or use them for maintenance, I have always had great no hassle and friendly experiences. They are a keeper! More