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Ray Chevrolet
Fox Lake, IL
4,693 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,693 reviews
November 11, 2021
Very nice & helpful. Rob was patient & understanding & easy to work with. Thank you Ray Chevrolet!! easy to work with. Thank you Ray Chevrolet!! More
by Bwindau
Employees Worked With
November 10, 2021
Everything went great. Kyle was very helpful and nice. Being able to get a ride back and forth so I could get things done while waiting was great! Being able to get a ride back and forth so I could get things done while waiting was great! More
by jsamples
Employees Worked With
November 10, 2021
Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More
by BANASE
Verified CustomerNovember 09, 2021
I scheduled my oil change online, and your online pricing states it's $39.99 for an oil change. My bill came to $62.04. Noone came to ask me in the waiting room for any additional charge verifications. Wh states it's $39.99 for an oil change. My bill came to $62.04. Noone came to ask me in the waiting room for any additional charge verifications. When I went to pay my bill, I stated to the receptionist that your website states its 40.00, but she didn't bother to check. My customer number is 88106. I had service done on 11/8 at 3:15 pm and my name is Amy Mitchell. I have purchased my last 2 cars with your dealership, and am quite disappointed in the lack of trying to help me when I went to pay my bill. More
by AMITCHELL12
Employees Worked With
November 09, 2021
Wonderful experience with John lesniak, got me exactly where I wanted to be with my new truck where I wanted to be with my new truck More
by Angmanspag
Employees Worked With
November 07, 2021
Great and smooth transaction buying a new car. Rob was great helping us out....this is the second car that we have bought from him. great helping us out....this is the second car that we have bought from him. More
by cjem
Employees Worked With
November 06, 2021
Muy buen servicio me gusto todo excelente me gusto como me atendieron gracias por todo me atendieron gracias por todo More
by coaortega7
Employees Worked With
November 06, 2021
Very Nice staff, Also Very patient, and for sure they’ve got very good customer service got very good customer service More
by alcaide_lissette
Employees Worked With
November 03, 2021
Gabe crump, was hands down one of the best salesman I have ever worked with. have ever worked with. More
by Maculan5
Employees Worked With
November 03, 2021
Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised on his report and got a total run around, wouldn’t provide detail (Mind you they already had my 41K in their bank) Liz their service manager again zero knowledge or help.. was told instead to speak to sales manager Ryan Borke, still looking for clarification he never answered the question honestly or with any integrity. Plead the 5th and told me he knows nothing of mechanicals on cars… What??? You’re a new car manager! Tried to get them to fix the issue but with an extreme bad taste in my mouth I finally bailed out on the truck. Then was told the full payment I wired to them couldn’t be wired back but instead sent by courier. Every aspect after dealing with my salesman Robert was a complete disaster, I don’t care if you see awards or community deeds the bottom line is if you don’t conduct yourself with integrity which they failed miserably, you don’t get my business. If you have knowledge in the auto business stay clear of Ray’s if your inexperienced looking for a trustworthy car experience you’ll have walked into the wrong dealership. More
by robtalski
