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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
4,708 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,708 reviews

January 02, 2023

Everyone at the dealership is very friendly and very easy to talk with. I felt welcomed from start to finish. More

by coopcounts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in Finance
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Jan 04, 2023 -

Ray Chevrolet responded

Thank you for sharing positive feedback and for giving us the opportunity to assist you in the purchase of your new Jeep! We're so happy to know of your complete satisfaction with the experience Cody and Jason provided for you. We wish you many years of safe and happy travels and best wishes in the new year!

January 01, 2023

They did a great job! Got me in the truck I wanted !! Appreciate all that they did for me ! More

by Mdub96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Ray Chevrolet responded

Thanks so much for the positive feedback and congratulations on the new truck! We're glad Cody made this dealership experience a great success for you. The entire Ray Chevrolet team wants to wish you all the happiness and satisfaction of owning your new truck and best wishes for safe and pleasant travels in the new year!

January 01, 2023

Help my wife out with number and made are time short in the dealership. did everything over phone and made it simple for us! Thank you ray Chevrolet always give us the best customer services More

by Pmull1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Ray Chevrolet responded

Thanks so much for the kind review! We're so happy Cody provided you and your wife with a helpful and stress-free buying experience. Your complete satisfaction means everything to us. Best wishes for safe and happy travels in the new year!

January 01, 2023

Gabe was so easy to work with made the process very straightforward, and Ozzie was also great explained everything and we didn’t feel forced to buy extra stuff. Definitely recommend this dealership for More

by LilyG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Ray Chevrolet responded

Lily, thanks so much for the 5-star review of Ozzie and Gabe! We're delighted they made your buying experience smooth and pleasant. Congratulations on the new Ford! The whole team wants to wish you all the joy and satisfaction your new vehicle has to offer. We hope to do business with you again some day!

December 30, 2022

Went on the 28th for oil change and to see if they could resolve my exhaust issue. It was a 20 star experience. Yes thats 20 stars.......My world class service advisor T.J. Burke has a way of making me feel More

by Steven bolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kole my new one and only mechanic, hope i spelled his name correct
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Jan 04, 2023 -

Ray Chevrolet responded

Steven, we are grateful for your 20-star review of TJ and Kole! It is an absolute pleasure to know our team made your Equinox's service visit a great success in diagnosing the exhaust issue. Your loyalty is an honor and we hope to continue being your #1 choice for automotive needs and services for years to come. Thanks for always choosing Ray Chevrolet!

December 24, 2022

I had an excellent experience. I would recommend Ray Chevrolet to all. 10 out of 10 rated! More

by hogen2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Ray Chevrolet responded

That's great news! Thank you for the 10/10 score and for letting us know how completely satisfied you were with the outstanding service you received from our service team. We graciously look forward to making your next appointment just as reliable!

December 23, 2022

Staff is courteous and informative. They answer any question I may have a address concerns More

by nicnita220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Ray Chevrolet responded

Thank you for your positive feedback! We're so happy your Chevy's service visit was pleasant and informative. We hope you won't hesitate to give us a call when we may assist you again. Until then we wish you safe and happy travels!

December 20, 2022

Hugo Ayala in Sales did a great job of finding me a vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying More

by Jason D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Ray Chevrolet responded

Jason, thank you from the bottom of our hearts for this thoughtful review! Hugo deserves all the credit. He is truly a gem of a person and an exceptional advocate for his clients. We're thrilled your first new car buying experience was with Hugo at Ray Chevrolet. Congratulations and enjoy your holiday travels in your new Chevy!

December 19, 2022

Great advisor TJ Burke, last visit. Could have been better. Exhaust issue i will be coming in soon to correct. More

by Steven bolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Ray Chevrolet responded

Hi, Steven. We're sorry your recent visit wasn't up to par. TJ certainly is a great service advisor and we'd like to think there is something we can do to resolve this 1-star experience you had. Please reach out to George Gigovski, our General Manager, at 847-587-3300, at your convenience. We would like to do all we can to make sure you have a positive outcome to your vehicle's issues.

Dec 21, 2022 -

Steven bolz responded

I am coming in the 28thto get oil change and rotation . What was to fix exhaust a bolt which they fixed supposedly on exhaust. Which was no charge at the time still leaks, noisy. When i called asked to fix, said replace other bolt and gasket, thats it. Quoted a 100.00 to replace, its right past converter simple when in the air. maybe it was not tightened enough first time. Im driving 70 miles round trip for . I really dont need oil change now but am doing because this, winter here. can we meet half way on quote to fix, seems alot for a gasket and bolt please. I have purchased 3 vehicles from you, i am loyal even though the distance. To my friends i have recommended your business and brought you customers. Please help resolve this.

December 19, 2022

They seem to only care about the bottom line. My salesperson was great and easy to work with, but that're about the only thing I was happy with. They wouldn't let me use my family GM employee dis More

by RMH1675
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Wiesenmayer
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Dec 20, 2022 -

Ray Chevrolet responded

Thank you for sharing your opinion with us about what you liked and didn't like about your dealership experience. We're sorry our efforts failed to meet with your complete satisfaction. We would actually like to hear more from you, if you wouldn't mind reaching out to George Gigovski, our General Manager, at 847-587-3300. It's important to us to be empowered to serve you better. Your situation could be a learning experience for our team. Thanks for your time.

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