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Regal Kia Lakeland

Lakeland, FL

4.5
5,065 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,065 reviews

November 07, 2024

Regal Kia is a great place ro buy a car and their service departent is exceptional. The advisors are very friendly amd are quick tp reapons More

by RAVENENVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 06, 2024

Manny and Ian were Excellent! !! I explained what I needed and they came through for me. More

by rbuffy1974usa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Congratulations on your purchase!

November 06, 2024

Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. More

by HUBSARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Genesis Cruz
Nov 12, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

November 06, 2024

Cinderella was great. Kept me informed as to the status of our car. Great personality and friendly. More

by dsengbu327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Figuroa
Nov 12, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you!

November 06, 2024

Cinderella is so kind and very helpful. The staff overall are very quick to assist you and explain things well. More

by madisonhughes228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinderella, Tray Jackson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you, she has been a great addition to the team.

November 05, 2024

Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied More

by vadrigar91xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Aviso, Ricky Custodio, Genesis Cruz, Byron Robinson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

November 02, 2024

Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. More

by gloria1.starr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you.

October 31, 2024

We love regal very polite and caring about their customers we bought our last 3 cars from there very easy and would recommend to anyone looking for a good experience More

by ebrawilliams44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Nov 12, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

October 30, 2024

She was attentive and kept me up to speed as I waited for my repair More

by bslaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

October 30, 2024

I've been going to Lakeland Regal for a few years and I've bought a few cars there, never a problem! More

by valluna91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

We are so grateful for your review. Thanks for sharing your review with us and the community.

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