Back

Regal Lakeland

Lakeland, FL

4.6
823 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
Contact Dealership

2615 Lakeland Hills Blvd

Lakeland, FL

33805

Directions

By Type

Showing 823 reviews

December 29, 2020

They sold me a car with many problems and also charged me a higher price than the website said. when I call Gabriel he evades me Gabriel cheated on me More

by luroaghe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sulie Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jan 05, 2021 -

Regal Lakeland responded

The website does not include taxes or other fees, we would be happy to go back over he contract and price you agreed to, give Alaina Southern Customer Service Manager a call 863-333-4633

Jan 09, 2021 -

luroaghe66 responded

I need to speak with a representative in Spanish to be able to communicate well and understand what they speak to me because in that dealer the salespeople who attended me are true liars, thieves and scammers who should be imprisoned. I know that it is very difficult for them to solve any of the many problems that the car that they sold me has, Mr. Gabriel is a deception artist and the other man is a specialist in tricks. I will continue to send my complaints to the Florida attorney general and the consumer protection office to record the malpractice of the two vendors.

Jan 11, 2021 -

Regal Lakeland responded

You can call the number provided, or supply me with yours and I will have someone assist me with translation. - Alaina Southern 863-333-4633

Jan 11, 2021 -

luroaghe66 responded

Oh thanks. 941-726-8647 Luis. Thanks. Hi there. Still waiting your call back.

December 28, 2020

Thanks for Everything. I want to know how long its the process for the license and register to came to my house mail. Happy Christmas and new years. More

by orlandovelazquez822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlo. C, Gabe DeJesus
Dec 28, 2020 -

Regal Lakeland responded

Orlando, the temporary tag is good for 30 days. For an update on when your specific tag will be coming in please contact Jennifer in our tag & titles department at 863-904-1170

December 24, 2020

Ryan is awesome, he spent the time to help me find the vehicle I wanted. He checked in with me after the sale to make sure everything was good and to make sure I was happy with my experience at Regal. Th More

by Benjamingraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Kyle Clos, Kelley Wilkes
Dec 28, 2020 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle Benjamin!

December 23, 2020

Doug outstanding!!!!!!chucky D terrific WOW extremely satisfied from beginning to end a terrific experience polite pleasant unexpected surprises all in all a very wonderful time More

by Bobbyoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug "the guy in the hat"
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Regal Lakeland responded

Thank you Bobby and congratulations on your new-to-you vehicle!

December 23, 2020

From walking up to driving away, we had a very pleasant buying experience with Daniel as our salesperson and James with financing. I didn't get the car I thought I wanted,,, I got something better! Daniel More

by musiklife101
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Dec 28, 2020 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle! We are so happy you were able to get such a great vehicle!

December 22, 2020

Great service, my car was delivered to my house at no cost. However they did say they were going to remove a stain and it was not done but overall the experience was satisfactory More

by yudithmolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clos, Gabe DeJesus
Dec 22, 2020 -

Regal Lakeland responded

Thanks -- give you sales person a call and they can look into the stain for you!

December 22, 2020

We had a very good experience buying our SUV. Sales person Gabriel was helpful and fast! Very pleased with the process and the car we got. More

by wespejomurillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe DeJesus
Dec 22, 2020 -

Regal Lakeland responded

Thank you and congrats!

December 21, 2020

I can describe my experience in 2 words Shady and Exhausting. The vehicle we were looking at had one price clearly marked when we sat down with the manager he had a price 6 thousand dollars higher th More

by dksutton24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon/Pedro
Dec 22, 2020 -

Regal Lakeland responded

Kelly, Thank you for your feedback, we will discuss this with out staff. We are happy to see that you were able to agree on the price and are the proud new owner of a CPO Acura!!

December 18, 2020

Doug (the guy in the hat) rocked it! It was a great experience! I would come back just to buy from Doug. The guy in the hat! More

by vernonlukephillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug "the guy in the hat"
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Henry
Dec 21, 2020 -

Regal Lakeland responded

Thanks, we are so happy to hear it was a good experience! Doug and his hat are pretty great!

December 16, 2020

Great experience all the way around. Daniel couldn't have been more helpful in the entire process. While Regal wasn't the only dealership we visited, after the treatment we received elsewhere, we knew this w More

by TTS2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Dec 17, 2020 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle!

...
60
...