Rick Case Volkswagen

Professional staff and a place where you want to come back. Overall very good experience and professional customer service. This is the dealership where you want come back. I want to stand by Marcos in sales wh Overall very good experience and professional customer service. This is the dealership where you want come back. I want to stand by Marcos in sales who did a great job, very friendly and he knows how to sale professionally. Stephen in financing very helpful and professional as well. More

Outstanding I will definitely recommend any prospective buyers to Rick case. Mr. Louis was exceptional from the time we set our feet to the door till the end. He I will definitely recommend any prospective buyers to Rick case. Mr. Louis was exceptional from the time we set our feet to the door till the end. He is patient, caring and answered all our quetions. More

New Car Great experience during the whole process. Would recommend this dealership to everyone. Everyone was courteous, friendly and very helpful. Beyond happ Great experience during the whole process. Would recommend this dealership to everyone. Everyone was courteous, friendly and very helpful. Beyond happy with my new Jetta! More

VW Jetta SE Dane and Sam were a pleasure to work with and I would definitely recommend them and Rick Case to friends and family. Thank you for the great attention Dane and Sam were a pleasure to work with and I would definitely recommend them and Rick Case to friends and family. Thank you for the great attention. More

VERY GOOD AND SMOOTH EXPERIENCE The sales person was amiable, professional and knowledgeable. The price was negotiated in an expeditious manner which resulted on a pleasant experienc The sales person was amiable, professional and knowledgeable. The price was negotiated in an expeditious manner which resulted on a pleasant experience. Thank you all. More

Excelent experience Great team of sales. They made our son's first car lease expirience a blast. They keep the whole process a secret, so we can surprise our son. They e Great team of sales. They made our son's first car lease expirience a blast. They keep the whole process a secret, so we can surprise our son. They even put a bow on the car. We are thankfull for the extra mile. More

Disappointed with this weeks interaction with Rick Case. I called to make an appt. Was told my issue was covered under the warranty. I spent another $20 to retrieve my dead car battery. I took time off of wo I called to make an appt. Was told my issue was covered under the warranty. I spent another $20 to retrieve my dead car battery. I took time off of work, went to dealership to hear my issue is not covered because my warranty expired 4-9-19. Today is 5-16-19. Nobody said my warrant expired when I made the appointment. In fact they said I was covered. I bought the car at Rick Case, but I think Gunther rates better for customer service The rep walked me to my car, but the keys were still at his desk. I had to go ask for my keys. More

Amazing! Best dealership I’ve been to! Everyone at the dealership was so nice and willing to help. They are easy to talk to and great at giving their customers any information they need. Everyone at the dealership was so nice and willing to help. They are easy to talk to and great at giving their customers any information they need. More

Excellent, accurate, friendly, knowledgeable! Was treated with respect. Knowledge was evident. Timing promised was on target. Offered to clean vehicle which was done very well. Overall an excellen Was treated with respect. Knowledge was evident. Timing promised was on target. Offered to clean vehicle which was done very well. Overall an excellent visit. More

Excelent personal service I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I a I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I also had to use the transportation as the service took longer than I expected More