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Rick Case Volkswagen

Davie, FL

3.0
274 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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3520 Weston Road

Davie, FL

33331

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Showing 274 reviews

March 03, 2021

Thank you so much. I’m very satisfied with services provided for me. I will definitely recommend to my friends and acquaintances to buy cars and do service in your car dealership. More

by lubov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL FLORES
5.0
This rating includes all reviews, with more weight given to recent reviews.
IVAN CHUFAROV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and our team continues to provide you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team

March 02, 2021

My experience on Saturday was smooth and pleasant to do business with RCVW. I was in/out in 2 hours. Will definitely recommend Rick Case VW. Thank you all! More

by Ruly0417
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANE FRANCIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : María Fitzpatrick
Mar 02, 2021 -

Rick Case Volkswagen responded

Thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Volkswagen Team

February 28, 2021

This is my first time in the dealership and the service department was very knowledgeable and friendly. Definitely worth recommending. Fast and accurate. Excellent service. More

by Raul Quesada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damaris Tamayo
Mar 02, 2021 -

Rick Case Volkswagen responded

Thank you Raul, for taking the time to share your feedback with us. We are glad that you had a positive service experience and we look forward to you visiting Rick Case VW again.

February 15, 2021

Mauricio at Rick Case VW gives car salesman a good name. He helped me lease an Atlas in 2018 and purchase a Tiguan this month. I highly recommend Asking for Mauricio for a pleasurable buying experience. More

by bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEXANDER HERRERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
MAURICIO DE FRANCISCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Rick Case Volkswagen responded

Thank you Bonnie, for taking the time to share your feedback with us. We are thrilled that you had a positive experience with Mauricio and we look forward to you visiting Rick Case VW again.

January 28, 2021

Mr. Teo Kizeridis was very attentive and gave great advice. He knew exactly what my SUV needed for this service. And he made sure to explain any discounts available for my SUV. Thank you for such a ple More

by lesrcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teo Kizeridis
Jan 28, 2021 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and that Teo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team

January 22, 2021

As soon as I walked in they were very helpful and courteous with my service issue. Gave me a loaner and tried to solve the issue ASAP More

by Yurisam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo
Jan 27, 2021 -

Rick Case Volkswagen responded

Thank you Yurisam, for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case VW again.

January 21, 2021

Very good service and good attention!!! No se que mas Very good service and good attention!!! No se que mas decirles todo fue excelente Rápido. El trato es excelente y la reparación quedo perfecta. T More

by Teamca93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Ortiz
Jan 27, 2021 -

Rick Case Volkswagen responded

Muchas gracias por elegirnos. Nos esforzamos en hacer que la experiencia de cada cliente sea absolutamente fenomenal. Gracias por tus comentarios. Atentamente, el equipo de Rick Case VW

January 20, 2021

We have been a customer with Volkswagen for 3 years and have 2 cars with them. They are very friendly and welcoming. We feel part of the family. More

by Dueces8330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN AMBUSH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Rick Case Volkswagen responded

Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team

January 08, 2021

Best place to get your new car with a good interest rate. No matter how's your credit score. Julio, is an expertise to find the best deal that fits your budget! More

by Axel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicente Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Rodriguez
Jan 27, 2021 -

Rick Case Volkswagen responded

Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team

December 30, 2020

Service was great, actually the service was done in less that the time that they tell me, and I was able to apply an offer received. More

by seprapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRYSTAL JEBOO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Rick Case Volkswagen responded

Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team

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