Rivera Toyota of Mt. Kisco

I had a positive experience with Rivera Toyota for my NYS Inspection. Joe was my service agent and he always treats me well. Thank you! Inspection. Joe was my service agent and he always treats me well. Thank you! More

Service is good and explains everything what is needed for the vehicle the consultant is good in explaining the service for the vehicle the consultant is good in explaining the service More

My service agent Joe is fabulous. You need 10 more like him - all service related this were handled knowledgably and professionally. William was great when I picked up my car also. You need 10 more like him - all service related this were handled knowledgably and professionally. William was great when I picked up my car also. More

Seamless visit with service department, and was finished quicker than expected. Will highly recommend for service. quicker than expected. Will highly recommend for service. More

James Pileggi the sales rep was excellent! James put me in the car I wanted at the price I wanted. This is my second leased vehicle from Rivera Toyota. James put me in the car I wanted at the price I wanted. This is my second leased vehicle from Rivera Toyota. More

I was happy with the overall service I had received for my car however this is the third time that I asked for a quote on some bodywork, I asked that the quote be broken out between parts (including OEM) a my car however this is the third time that I asked for a quote on some bodywork, I asked that the quote be broken out between parts (including OEM) and labor. Repeatedly on both visits your service technician has not provided me with the information I have asked for. And oddly enough the quote I received the first time was 25% higher than the quote I received the second time I imagine if I ask again will I get a different number? More

This was my second service visit. Just like the first it was excellent. I was concerned with what I perceived as a braking issue. My service technician, Joe Lane, shuttle back and for Just like the first it was excellent. I was concerned with what I perceived as a braking issue. My service technician, Joe Lane, shuttle back and forth between me and the service technician trying to determine what was going on. Turned out everything was working it should and he spent time with me going over computer printout showing me every time the braking system engaged and we were abel to determine was the cause of my concern. More

Joe was excellent. He always knowledgeable and efficient when it comes to service my 2018 toyota sienna. Thank you for always assisting me with a loaner. I was able to He always knowledgeable and efficient when it comes to service my 2018 toyota sienna. Thank you for always assisting me with a loaner. I was able to make a meeting a work and a doctor appointment during the service. More

Beth Hicks is a fine service rep. She's courteous , efficient and responsive. There were times in the past where I dreaded dealing with the reps because some of them had surly attitu She's courteous , efficient and responsive. There were times in the past where I dreaded dealing with the reps because some of them had surly attitudes. I needed a new tire fro my 4 Runner- the one criticism I do have is that the service center didn't have the tire stocked and I needed to return to have the work completed. Nevertheless, the work was done in a timely manner. Please note I've been a customer of Toyota North for at least 15 years. More

John Rossi made the whole experience so effortless. When I went to pick up my car everyone was so efficient and the entire process was done within an hour. I absolutely love the dealership and all the When I went to pick up my car everyone was so efficient and the entire process was done within an hour. I absolutely love the dealership and all the people that work there they’re incredible can’t wait to come back for my next car More