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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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February 06, 2023

Last worst service dealer experience. They're trying to sell unnecessary things and overly charge you for un-provided services without your authorization while not applying your discount. More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Was a little confused with program that I purchased during last visit. I don't seem to be getting what I purchased. Was not described properly last time. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

We Always had a pleasant car buying experience having bought 6 Toyotas over 15 years . More

by Boycech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Clean, Professional, Helpful, Honest, Transparent…these are just some of the words I’d use to describe this Toyota dealership. More

by dhoellger02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pileggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Del Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Overall the experience was ok. Not the best dealership, but not the worst. They were average. More

by RFJOYCE1185
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Del Vecchio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber Ball
February 01, 2023

Cathie was incredibly helpful throughout the entire process. She is a terrific service team member. More

by JOHNSON.BRENDANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Service was great, easy and stress free process. Thanks to Jimmy and Liam. A little pushy trying to sell the extended warranty but that was expected. Great easy experience, will definitely recom More

by MILESAHEAD08
Recommend Dealer
Yes
Employees Worked With
Liam Tully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Scalere Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pileggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber Ball
February 01, 2023

The service experience was seamless and the service team made it painless! My concerns were addressed and I was out of there in much less time than I ever expected. More

by KSabath
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Had a great experience… the sales team were attentive and accommodating.. they try to explore any type of car you are looking for.. More

by maryjomastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Scalere Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Del Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy/James
January 31, 2023

The staff is pleasant, diligent and cordial. It's a stress free experience from the time you make the service department appointment to when they sign you out. Proud to be a Toyota customer.. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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