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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 09, 2021

Danielle does a great job. Very personable and makes the experience enjoyable. Waiting room was comfortable. More

by CAPTIVA232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
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Oct 11, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2021

Beware!!Slimiest, scammers and liars ever. Sold an illegal vehicle, promised to fix and reimburse, but didn’t. The worst ever. More

by robinmzielinski81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Volturo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
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Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

Here's what really happened! There is/was nothing illegal about the vehicle purchase. It had $20,000 worth of aftermarket upgrades on it in which the gentleman who was with during the purchase said he was well versed and he said knew more about this truck than any of us, also it took several days to completed this purchase after you had us send it down to our Ford store and it came back with a clean bill of health. He came back six months after purchase and we offered trade you out of the vehicle in which the offer was declined. The vehicle was also sold "As Is As Shown" and was offered an extended warranty. The only thing you two have done was threaten us physically and now with negative reviews. We've replaced a mirror and it seems as if every time you both get inebriated you call us or put a review up. This has been going on for over a year we are one step away from a restraining order.

October 08, 2021

Joe Vultoro was great to work with. I would definitely refer people to him. Finance guy was very accommodating and patient Car port guy was great. More

by tscianna66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

tscianna66 responded

Go see Joe Vultoro for your new and used car needs!!!!

October 08, 2021

As always I received excellent and courteous service. They ask questions to determine service needs. They even found a coupon to help me save a few dollars. Thanks. More

by elwashington1390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2021

John the service manager always takes great care of me. Service is excellent and the staff is always friendly. More

by Dlatanski5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2021

This is our 3rd car we purchased through Rizza. John the sales rep is great! He really took care of us! Jim the sales manager went above and beyond as well as Mike in finance! They were a great team to work More

by R. Saez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Jim Allegretti, Mike Lorenzo
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Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2021

Service Department took care of all my needs Fast and courteous,everything done right the first time. More

by JSCHILLACI0
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Danielle O'Connor
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Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2021

Great customer service , knowledgeable mechanics and waiting area and showroom clean!Danielle and Becky are very customer oriented and very helpful! More

by pam1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

Pam, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 06, 2021

Very friendly sale people Was very courtesy The store is clean And the finance person was nice. More

by oneal12532000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 06, 2021

Dealership has always been top notch with both sales and service. Friendly and cooperative always striving to assist! Even provided a car while my CT6 was being serviced. Service providers John Howard a More

by SORRENTINOJOHNDEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Report | Print
Oct 08, 2021 -

Rizza Cadillac Buick GMC responded

Rizza Cadillac Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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