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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

June 10, 2023

While the staff is friendly, I waited almost 3 hours for an oil change. It’s not always that slow but it always takes longer than it should More

by NOISE169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jun 12, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for your sharing your experience. I do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2023

I have had my LaCrosse since 2014 and take my car to Rizza Buick exclusively. Very happy with the results! More

by Dmorande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2023

Larry Papp consulted me on all the options and answered all my questions. He made the process of buying my car very easy. Great guy. More

by Esmith48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2023

I like my trucks great sells person and yes I will go back send other as well More

by JENKINSC51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 09, 2023 -

JENKINSC51 responded

Thanks I'm bring my Grand daughter soon to trade her car in

June 06, 2023

Great service. Took my xt4 in and got a loaner with no problems. Becky was very helpful. I have a Cadillac dealer 15 minutes away. But I refuse to go there. More

by RIDETHS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2023

Marcin was very informative and polite - answered all our questions - gave us a great deal - very patient - will recommend to family and friends More

by Crispin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kostro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Rizza Cadillac Buick GMC responded

Crispin, Rizza Cadillac Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. I am very appreciative of your five-star review and recommendation! I thank you for continually trusting us with your car-buying needs and it was a pleasure working with you. I hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 02, 2023

Helpful, provided great customer service, attentive, able to answer all questions, and was able to explain in detail. More

by RAYMELLEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
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Jun 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2023

The service representative was very knowledgeable. He was very helpful and respectful in my experience with him. More

by canance2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
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Jun 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2023

Never heard of this dealership before find it annoying that you keep texting this number More

by MAURO_90M
Recommend Dealer
No
Employees Worked With
Ryan Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Rizza Cadillac Buick GMC responded

I acknowledge your review and am currently looking into the events you’ve detailed. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 30, 2023

Very caring and consistent customer service. Mr Daniel Y Choi is a very talented, hardworking and professional salesperson. More

by gauri
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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