Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
June 01, 2022

Danielle is always very helpful and a pleasure to work with. When she is taking care of our car we know things will be done right. More

by preaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 02, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review, preaney! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2022

Rizza Cadillac is fantastic, I really appreciate their great service and they got my car back to me right away More

by johnnydmnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2022

Great service fast and always on time the car is cleaned and vacuum every time More

by ENAS_AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 30, 2022

Had an appt at 4pm to replace an airbag recall. I arrived 15 minutes early, only to be told their technicians leave at 5:30. It would take an hour to complete. I was furious that they turned me More

by Kjkrouse
Customer Service
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2022

Excellent service, quick Scheduling and availability. The flexibility to pick up my vehicle was good. More

by FARMER3807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2022

I was very thankful they were able to fix my brakes. I had no appt., But heard a grinding sound coming from work. Went right to dealership. They were able to fix it that day bring a Saturday afternoon. More

by RN7K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2022

Very helpful and polite it was a pleasure dealing with the staff thank you very much More

by CHUCKL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
May 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2022

I was in and out before the expected wait time. I received great coupons to reduce the price. Escalade was washed and ready. I was pleasantly surprised. Good work Cadillac!! More

by TeenaSho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

TeenaSho responded

Respond publicly to Rizza Cadillac

May 26, 2022

Best treatment. Jim Allegretti is amazing. Salesman wonderful. Great looking place clean a efficient. I will send many customers that way More

by carrbabesiebell1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
May 26, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 25, 2022

I believe this is our first time and her experience was fantastic Rebecca was amazing More

by Greendcs27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
53
...