Royal Moore Subaru

Maintenance was done in a good amount of time. The new waiting area is comfortable. Suggested future maintenance was as expected and no pressure to do it immediately. waiting area is comfortable. Suggested future maintenance was as expected and no pressure to do it immediately. More

Emmylou initiated the contact for the tech-followup visit after my Subaru Crosstrek purchase. She spent an hour with me on the phone, answering specific questions and giving me detailed directions on how to after my Subaru Crosstrek purchase. She spent an hour with me on the phone, answering specific questions and giving me detailed directions on how to accomplish setup for many features. The tine was very productive, helpful and fun! More

It was great working with Art and Emmylea at Royal Moore Subaru. Happy with my purchase. They were very easy to work with and answered all my questions perfectly. Subaru. Happy with my purchase. They were very easy to work with and answered all my questions perfectly. More

This is my 6th Royal Moore Subaru. I can't imagine a reason good enough to get me to buy elsewhere. I always feel respected at Royal Moore. reason good enough to get me to buy elsewhere. I always feel respected at Royal Moore. More

I always feel welcome at Royal Moore Subaru. Logan is attentive and hardworking. He takes the time to explain everything he is doing. Keep up the great work! attentive and hardworking. He takes the time to explain everything he is doing. Keep up the great work! More

Excellent communication via email and in person. Art was very professional and helped us through the process with my daughter's Outback. He was knowledgeable and assisted us through the buying, financing an very professional and helped us through the process with my daughter's Outback. He was knowledgeable and assisted us through the buying, financing and introduction to the vehicle's features I was so impressed with the vehicle itself that I bought a second Outback during our visit. Loved all electronic safety equipment. More

I've been coming back to Royal Moore for over 25 years and have never been disappointed with their Subaru service department. The reason...they are professional at every step of the way. and have never been disappointed with their Subaru service department. The reason...they are professional at every step of the way. More

Excellent service (standard 30K check-up) in minimal amount of time; Reese was great proving all necessary information. Would recommend Royal Moore to other Subaru owners, as well amount of time; Reese was great proving all necessary information. Would recommend Royal Moore to other Subaru owners, as well More

I canceled a service contract in March because my car was totaled. I still have not received the refund in 2 1/2 months later, even though the dealerships paid in April by the warranty service. Chris does n totaled. I still have not received the refund in 2 1/2 months later, even though the dealerships paid in April by the warranty service. Chris does not respond to emails. Unprofessional. When I call to get more information, the phone is rarely answered. The one time I reached someone about estimated timing (Jake), I received no solid information, and he seemed annoyed by my question. $1700 is a lot of money to wait for when you have to replace a crunched car. So they are great when you are giving them money but suck if you need money back. Be warned. More

Emmylea was a pleasure to speak to, she answered any question I had and even showed me features that I didn’t even know I had. She provided me with a better understanding on my new car and her positive question I had and even showed me features that I didn’t even know I had. She provided me with a better understanding on my new car and her positive attitude ended up putting me in a more uplifting mood. More