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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
359 Reviews

359 Reviews of Royal Moore Subaru Nissan - Service Center

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January 15, 2022

Awesome customer service. When I drop off my car for the service and scheduled maintenance, the tech rep went above and beyond to ensure I have a loaner car. Awesome customer service! Thank you very much! More

by Julius9236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 18, 2022 -

Royal Moore Subaru responded

Hello Julius9236, thank you; we appreciate your feedback!

January 07, 2022

Sacramento estimated that the car would be finished by 4:00 pm and he was right on. More

by kacey64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Royal Moore Subaru responded

Hi Kacey, thanks for sharing the experience you had with Sacramento while bringing your vehicle in for servicing! We can see that there is still room for us to improve and would love some feedback on how we can delivery a 5star experience for you on your next visit.

January 01, 2022

My experience with sales and service continues to be exceptional at Royal Moore Subaru! Thank you More

by Randy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Krevanko
Feb 11, 2022 -

Royal Moore Subaru responded

We are pleased to hear that you're happy with the service experience you had with us !

January 01, 2022

Had a water leak issue with my new car and the Royal Moore Subaru got me in the following day. Good service, great dealership. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Krevanko
Jan 03, 2022 -

Royal Moore Subaru responded

Thank you very much for taking the time to share the purchase experience you had with us!

December 31, 2021

Love getting my Subaru serviced here. Jefferson is always ready with a full report when it’s done. More

by RebeccaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson
Feb 11, 2022 -

Royal Moore Subaru responded

Rebeccab, reviews like this give us motivation and help us ensure we provide high-quality care.

December 24, 2021

Jonathan makes the experience wonderful by always listening to what’s wrong and giving excellent service. More

by Corinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Royal Moore Subaru responded

Hi Corinne, thank you for taking the time to leave a review for us at Royal Moore Subaru. We're happy we could meet your expectations!

December 20, 2021

Our dealer was communicative, and very informative. We took advantage of the trade up program and ended up with with a car that met our needs better. This all happened on the same day we took our 2016 ou More

by ga.hartling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not certain of the name? The people that helped us were great., Luis Lagunes, Derek Whitmore, Cheryl Krevanko
Dec 22, 2021 -

Royal Moore Subaru responded

Congratulations on your your new car. We greatly appreciate your business!

December 19, 2021

Thank you for an excellent service experience! The remodeled waiting area is great as well! More

by prantik.k.nag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Dec 22, 2021 -

Royal Moore Subaru responded

Prantik.k.nag, thank you for sharing your positive experience!

December 16, 2021

I was very pleased when our service contract was extended because of covid 19. They also helped to answer my questions. More

by Mr_t_942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Royal Moore Subaru responded

Thank you for sharing, we appreciate it.

December 13, 2021

Svc Mgr had a good attitude and was helpful. I would suggest that the workers who do the multi-point inspection should actually check off the items they check on the list and write down comments for any More

by teaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Royal Moore Subaru responded

Thank you so much for your feedback. We greatly appreciate it and will work on during our continued efforts to improve.

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