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Russ Darrow Honda
Milwaukee, WI
2,073 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,073 reviews
May 20, 2025
We highly recommend this dealership! Time and time again they meet or exceed our expectations! Time and time again they meet or exceed our expectations! More
by ALYNPFAFFL
Verified Customer
May 19, 2025
I was very pleased with how much they care about there customers every thing work wonderful ❤️ customers every thing work wonderful ❤️ More
by MS.TUCKER
Employees Worked With
May 19, 2025
It is a good thing to have done is a great thing. I love Honda. It’s been good to me special rolling. He’s been a really nice young man and I appreciate and thank you I love Honda. It’s been good to me special rolling. He’s been a really nice young man and I appreciate and thank you More
by AETRANSPORTATION1
Employees Worked With
May 19, 2025
Everything was perfect! Quick service. Helped with my problem. Answered all my questions. Explained everything clearly. Rachel was very helpful at the desk. And Ramon explai Quick service. Helped with my problem. Answered all my questions. Explained everything clearly. Rachel was very helpful at the desk. And Ramon explained exactly what I needed to do. They both were very helpful. Thank you!! More
by keithbbender
May 18, 2025
The people and shop was not welcome or open to my issue. I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a second look into my car having deceleration issues and two of their techs couldn’t follow instructions on how to make it replicate then would refuse to go on another drive with me in it and instead tells a 2 month old tech to come in with me. The tech feels my deceleration concern but assumes that’s just how hybrids drive.. also the service writer next to Rachel, made a racist comment on my first visit. An Asian tech came back and handed me keys to an SI civic assuming it was for me. I told him no that’s not me. The tech then gives it to the service writer and he says, well go find another Yellow one (Asian) bc the SI apparently belonged to a different Asian person (I’m Asian as well). Though the racial comment wasn’t directed directly at me, to even utter those words is quite disrespectful and tells you the type of culture they allow there at Russ Darrow. More
by 88vang.a
Employees Worked With
Other Employees :
There were there were two other techs who drove my car as well. I’m unsure the service writers name who made the yellow racist comment but he works to the direct left of Rachel as she sits on the end.
May 18, 2025
Excellent Buying a car is normally painful/ this one was no Thank you goodbye now no Thank you goodbye now More
by Ynwagner
May 17, 2025
Amazing service, very personable staff that took the extra time to make sure everything was satisfactory. Grateful to have experienced such awesome customer service! (: extra time to make sure everything was satisfactory. Grateful to have experienced such awesome customer service! (: More
by hungergamespop
Employees Worked With
May 16, 2025
They were professional and on top of of getting my car done with a short time span. done with a short time span. More
by SWESSELMARK
May 15, 2025
Russ Darrow Honda has been my go-to dealership for more than 20 years. They are professional and courteous at every encounter. than 20 years. They are professional and courteous at every encounter. More
by PAULETTESJOHNSON
Employees Worked With
May 15, 2025
I appreciate their respect for customers needs, their thoughtfulness & being open to working together, to create a comfortable deal. thoughtfulness & being open to working together, to create a comfortable deal. More
by PNKHAUSER
Employees Worked With
