Russ Darrow Kia of Madison

Ask for Michael when you go to Russ Darrow Kia of Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealer Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealers. From the moment I stepped on the lot, Michael impressed me with his fact knowledge on the SUV down to the details and safety awards it has won. His personality was confident but he never once pushed or pressured - that’s difficult to achieve! He was genuinely excited about the vehicle I was looking at and thus hyped me up too. The telluride I got is beautiful - I am obsessed. I went in just to look at one for the first time but it’s Michael that sold me on taking the leap to try a telluride. I was also really impressed with the sales manager, but I don’t remember his name. He was really nice and respectful too. In addition to top it off, they gave me an EXCELLENT trade in value and I didn’t even have to haggle after their first offer. Just a great experience at Russ Darrow Kia of Madison! I’ll definitely buy my next SUV there - but I can guarantee it will just be another telluride! Lastly, as a woman who shops alone at dealers, it can be a tricky with how you are treated. Any woman who has car shopped alone knows exactly what I’m talking about - Michael and Russ Darrow Kia of Madison never made me feel like it wasn’t an even playing field - and my knowledge, trade-in value expectation, etc. was never questions or undermined. It was just SO great there! I wish I lived closer so I could get my vehicle serviced with them as well. Again, if you aren’t shopping with Michael - you are missing out! More

Nice dealer ship kris was very nice explained stuff Thoroughly felt we got a fair deal Thoroughly felt we got a fair deal More

Nate was very attentive and a pleasure to deal with. Professional service, competitive pricing, excellent all around from start to finish. Great place to do business! Highly recommend! Professional service, competitive pricing, excellent all around from start to finish. Great place to do business! Highly recommend! More

We couldn't be happier with our new vehicle and the smooth purchase process. This was our second time working with Cliff and purchasing a vehicle from Russ Darrow, and when the time comes, we'll happil smooth purchase process. This was our second time working with Cliff and purchasing a vehicle from Russ Darrow, and when the time comes, we'll happily purchase another vehicle from them. We highly recommend them! More

Wow! Where do I begin? I was searching for cars for days literally in tears with no luck because of my bad credit low down payment availability and negati Where do I begin? I was searching for cars for days literally in tears with no luck because of my bad credit low down payment availability and negative equity on my trade in, but when I came here sales manager Ryan wondra made it happen for me with payments lower then I was already paying! And the sales associate stoyan (tony) takov he is so sweet and funny he made me feel comfortable while looking for a car and during the waiting process 10/10 definitely recommended!! Please come here before anywhere else saves you so much time! More

We traded our 2017 Sportage in for a 2020 Telluride and Zach was wonderful to work with! He was very knowledgable and down to earth, not at all like the pushy salespeople we’ve come across in the past. Our Zach was wonderful to work with! He was very knowledgable and down to earth, not at all like the pushy salespeople we’ve come across in the past. Our experience over all was very painless and timely, we would definitely recommend asking for Zach when shopping through Russ Darrow Kia! More

This morning I came for an appointment for an estimate and Jamie came out and was so very helpful and actually was able to help me so I didn’t actually have to make an additional appointment. He was outst and Jamie came out and was so very helpful and actually was able to help me so I didn’t actually have to make an additional appointment. He was outstanding in every way. More

The only thing I didn't like I was forced to take add-ons I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. More

Russ Darrow Kia Madison and Jonathan C were amazing! Just bought a new Sportage from them and couldn’t be happier! Jonathan made it super easy! They answered all my questions and couldn’t have made it Just bought a new Sportage from them and couldn’t be happier! Jonathan made it super easy! They answered all my questions and couldn’t have made it any easier! Thank you so much! More