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Russ Darrow Toyota of West Bend
West Bend, WI
956 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 956 reviews
April 21, 2025
I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. More
by MORNINGGUY_99
Verified Customer
April 21, 2025
Experience was great as always. Wait time was great. Rob did a great job with questions that I had. Wait time was great. Rob did a great job with questions that I had. More
by Abby1185
April 19, 2025
Great place! Service is always great, I’ve never had any issues, pleasant and clean environment Service is always great, I’ve never had any issues, pleasant and clean environment More
by AMUNDSON582
April 19, 2025
Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful. Patient with all my questions! Dan took away all my stress and was so helpful. More
by ESLAYTON333
Employees Worked With
April 19, 2025
Everything was on time and the advisor knew his product and made good recommendations for future services. and made good recommendations for future services. More
by Jurge58
April 19, 2025
A very clean, friendly dealership They keep good records and are always on top of my service needs and are always on top of my service needs More
by LANGSANDY1
Employees Worked With
April 18, 2025
I world recommend this dealer. Service was fast and efficient with clear explanation of what needed to be done. Service was fast and efficient with clear explanation of what needed to be done. More
by MLOCHBAU
Employees Worked With
April 18, 2025
Expedient and efficient service. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. More
by suemaurer58
Employees Worked With
April 18, 2025
Helpful and pleasant to work with. Everyone was ready to answer questions and all were friendly. Everyone was ready to answer questions and all were friendly. More
by denmil99
April 17, 2025
Excellent customer service. Friendly and informative. Would recommend to a friend and will be back Friendly and informative. Would recommend to a friend and will be back More
by Jaime
