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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Russ Darrow Toyota of West Bend - Service Center
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May 03, 2025
Quick and easy. Had to see if car is leaking oil. Determined it might be a issue with the tech not possibly putting in enough oil on oil change Had to see if car is leaking oil. Determined it might be a issue with the tech not possibly putting in enough oil on oil change More
by SMITHMELANIE398
May 03, 2025
Very efficient service. I was out of there within 1 hr.. as told. The staff in front by the waiting area were very friendly and polite. Very good experience. I was out of there within 1 hr.. as told. The staff in front by the waiting area were very friendly and polite. Very good experience. More
by pmeyer.kmhs
Verified CustomerMay 03, 2025
This was not good service for a oil change. The following morning, I had a puddle of oil on my garage floor. Went back to the Service Dept. and they deterimned the nut wasn't tightened at all The following morning, I had a puddle of oil on my garage floor. Went back to the Service Dept. and they deterimned the nut wasn't tightened at all. Not sure if they talked to the tech about it and no apology was offered. More
by wenzelk
Employees Worked With
May 02, 2025
Everything went fine. They wanted to replace a filter, the car is only two years old? They wanted to replace a filter, the car is only two years old? More
by Robcle
May 01, 2025
The service staff is friendly and attentive. Also they don't try to sell me something I don't actually need. I'm very appreciative of that. Also they don't try to sell me something I don't actually need. I'm very appreciative of that. More
by leroy.schramm
April 29, 2025
They answered all of our questions and were very friendly. We have a very good relationship with the dealer. friendly. We have a very good relationship with the dealer. More
by rsandleback
Employees Worked With
April 28, 2025
All right No No ? ? No No No No ?? Nope ????? Nope ????? Nope ? No No No No ?? Nope ????? Nope ????? Nope More
by cheri3552
April 28, 2025
Service and sales technician were good to work with - challenge was with a key fab challenge was with a key fab More
by lparve
April 26, 2025
Promised me a loaner, but on the day of service was told none was available. none was available. More
by KARCHI50
Employees Worked With
April 26, 2025
Great experience, car was factory ordered, came in much quicker then anticipated. Dan Domask has been outstanding! quicker then anticipated. Dan Domask has been outstanding! More
by KVANDENBOOGART
