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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,398 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,398 reviews

July 25, 2025

Great service, responsive and a professional team, will definitely use this dealership again and again More

by pauloga1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We’re so grateful for your continued support and for your trust in us for your vehicle needs! We’re glad our team was able to meet your expectations, and we truly appreciate your loyalty. We look forward to assisting you again in the future!

July 25, 2025

communication was difficult, car was ready 24 hours before we called to track down if it was ready , getting a hold of anyone is a tough, I guess they just are very very busy More

by samurphy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience. We’re sorry to hear that communication was challenging and that you had to wait longer than expected to hear your car was ready. We understand how frustrating that can be, especially when trying to get in touch with us. We truly appreciate your patience and want you to know we’re working on improving this to make things easier for our customers.

July 24, 2025

I recently visited Salerno Duane Chrysler Jeep for an oil change, and I couldn't be happier with the service. From the moment I arrived, the staff was friendly, professional, and attentive. The service team More

by gots2drain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to share your experience and for the 5-star review! It’s great to know our team made you feel welcome and kept you informed throughout your visit. Providing efficient and trustworthy service is important to us, and we’re glad you felt that way. Your recommendation means the world to us and we look forward to assisting you again whenever you need!

July 23, 2025

Oil Change was quick and efficient! It’s my preferred dealer, and will be back again as always. More

by mmahmoud84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We really appreciate your loyalty and are happy to hear you had a smooth experience with your service. Thanks for choosing us as your go-to dealership—we’re here whenever you need us!

July 23, 2025

I am very happy with the staff. They were professional and extremely helpful. Thanks to them. More

by Milad Torabfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylen S
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind words about our team! We’re glad to hear they were professional and helpful. We want every experience to be a great one, so if there’s anything we can do to improve, please don’t hesitate to let us know. Your feedback means a lot to us.

July 23, 2025

All I wanted to do was build a jeep that I wanted. It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me More

by pkmeny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sergio Ovalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We’re truly sorry to hear about the frustrating experience you had trying to build your Jeep and the issues with communication around timing. We want every step of the process to be clear and smooth, especially for our repeat customers, and it’s disappointing to hear we missed the mark. We also apologize that your interaction with Sergio didn’t reflect the level of service we strive to provide. Your feedback is important to us, and we hope to have the opportunity to provide you with a much better experience in the future. Thank you for taking the time to share your experience. If there’s anything we can do to make this right, please don’t hesitate to let us know.

July 15, 2025

Simple, efficient, pleasant, low stress buy/sell experience for my second time with this dealership More

by NYLAWDOG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ in sales
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We’re grateful for your loyalty and are committed to making every visit smooth and enjoyable. Looking forward to helping you again down the road!

July 15, 2025

I’m very happy with the staff. They were professional and extremely helpful. I would recommend or buy from them again More

by ALBLACK66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind feedback and 5-star review! We're thrilled to hear that our team provided professional and helpful service. Your recommendation means a lot to us, and we look forward to the opportunity to assist you again in the future.

July 12, 2025

I was expecting better professionalism from the service department. For sure my last time there. More

by ezech515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We are truly sorry to hear that your experience with our service department wasn’t what you expected. We genuinely want every customer to feel valued and well cared for, and we are disappointed we didn’t deliver that for you. If there’s anything we can do to make things right and earn back your trust, please know we’re here and would welcome the chance. Thank you for sharing your honest feedback—it really helps us improve.

July 12, 2025

The service manager was very professional and the overall experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle. More

by peternagy1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that the service manager made a great impression and that your overall experience was awesome. Your recommendation means a lot to us, and we’re here anytime you or anyone you know is looking for a vehicle.

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