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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.6
1,564 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 578 service reviews

September 06, 2026

Excellent service as always! An Uber was ordered for me. I was kept informed the whole experience was great. More

by sean.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2026

Took 2 weeks to get a fuel line. Then no accommodation for the wait. Parts told me five days… More

by wffallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
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Sep 04, 2026 -

Salerno Duane Chrysler Jeep responded

We’re very sorry for the frustration and inconvenience caused by the delay with your vehicle. We understand how disappointing it is to be given an expected timeframe and then have the repair take much longer. We’d appreciate the opportunity to learn more about your experience and see how we can make things right. Please contact our dealership at your convenience so we can discuss this with you directly.

September 03, 2026

responsive and helpful, met timelines and highly recommend to anyone. , a pleasure to deal with . thanks More

by DUFFY.OCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful feedback! We’re thrilled to hear our team made the process smooth and convenient from start to finish. Your recommendation means a lot to us, and we truly appreciate the opportunity to assist you!

September 01, 2026

Jill and Matt were great to deal with in service. Text updates were easy to follow and kept me up to date. More

by charvalamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Maloff
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Sep 04, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad Jill and Matt made your service visit a positive one and that the communication throughout the process was helpful. We truly appreciate your business and look forward to assisting you again!

August 27, 2026

Excellent attention to detail from the service advisor, William. Car is running better than when I dropped off. More

by montero.erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Garey
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Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you so much for the fantastic 5-star review! William is known for his sharp attention to detail, so we're thrilled to hear he provided top-notch service and that your car is running better than ever. We appreciate your business and look forward to seeing you next time!

August 21, 2026

Received my Jeep in a worse condition than when I gave it. Car was hit by another customer so will now have to spend another two days in a different shop being repainted. Car was making an extremely unple More

by simoneibarrondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jillian Maloff
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Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for bringing this serious situation to our attention. We sincerely apologize for the lack of follow-up from our team, the damage sustained on our lot, and the frustration caused by the brake noise and high quote. This falls far short of our standards, and we want to address these issues immediately. Please contact our Service Director so we can personally investigate what happened and assist you.

August 21, 2026

They didn't fix the car the first time or the second time what else do you want More

by jrburke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback. We sincerely apologize that it took multiple visits without resolving the issue with your vehicle. We understand your frustration, as this is certainly not the level of service we aim to provide. Please reach out to our service management team directly so we can make this right for you.

August 05, 2026

Everybody i encountered was so nice, very helpful, polite. They answered all of my questions. The Lyft service home is such a bonus. More

by steven.piluso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your 5-star experience with us Steven! We're so glad everyone you met was polite and helpful, and that the complimentary Lyft service added extra convenience to your day. We appreciate your trust in our dealership and hope to see you again soon!

August 04, 2026

Matt has been my service agent for a few years. He is the best! He always greets me, keeps me informed of my current service needs and is a courteous and professional employee. The dealership More

by Gsm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales person Paul Shorrock.
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Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in our team! Matt takes great pride in keeping our customers informed and well cared for, so he will be thrilled to read your kind words. We are grateful for your business and proud to be your go-to service shop!

August 04, 2026

Service was great and timely. they provided transportation to come get my car which was helpful. Pleasant experience. More

by brian.dorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your 5-star review Brian! Making service easy by taking care of transportation for you is always our goal. We appreciate your business and hope to see you again down the road!

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