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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,424 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 488 service reviews

November 17, 2025

I was very pleased that the team diagnosed the original issue, found another and then worked to help get work done for a good cost. Jillian was great. More

by BRUCEgDONALDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for leaving a 5-star review! We’re glad our team was able to accurately diagnose the issues and provide a solution that worked for you. We’ll be sure to pass along your kind words to Jillian. We appreciate your business and look forward to assisting you in the future!

November 12, 2025

It less time than usual to do my oil change. J in was there in total 1 hr and I was happy about the quick service. I like also the fact that they inform and updated me on the progress of my car More

by thomasampadu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful feedback and 5-star review! We’re glad to hear your oil change was completed quickly and that you kept you informed throughout the process. We appreciate you taking the time to share your experience and look forward to serving you again!

November 12, 2025

The receptionist was amazing…super sweet! Love the little bar area to set up a laptop and work. The whole experience was actually pleasant from start to finish!! So happy I bought my car More

by lisac1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving a 5-star review Lisa! We’re thrilled to hear that our receptionist made such a great impression and that you enjoyed our workspace amenities. It’s wonderful to know your entire car-buying experience was pleasant. Congratulations on your new car, and we’re so happy you chose to purchase from us!

November 05, 2025

After a Not so good experience with Matt and the service Department Jillian picked up the pieces! She was great to deal with and her lines of communication should be a lesson for certain people in the servi More

by huby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback! We’re glad Jillian was able to provide excellent service and clear communication. We appreciate your honesty and will use your comments to continue improving across our service department. We hope your next experience earns a full 5 stars!

November 04, 2025

2 hours for an oil change is too long. You need to get to one hour More

by gary.baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We apologize that your oil change took longer than expected. We’re continually working to improve our service times and appreciate your input. We look forward to providing you with a faster experience next time.

November 03, 2025

Service and recall were completed in a timely manner. Suggested filters but I did myself. Too expensive. More

by rjbeenders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We’re glad to hear that your service and recall were completed promptly. We understand your concerns about cost and always aim to provide fair pricing and helpful recommendations. We appreciate your business and hope to assist you again in the future!

October 14, 2025

Salerno Duane has always been there when I’ve needed. Their service department is top-notch. More

by anthonyfischetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had great experiences with our service department. Our team truly values your trust and loyalty, and we’re always here whenever you need us. Thanks for choosing Salerno Duane!

October 08, 2025

Jalen was great. Took care of my needs and did so professionally. Even laughed at my jokes, which says something... More

by KRISTIAND.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen
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Oct 14, 2025 -

Salerno Duane Chrysler Jeep responded

Thanks for the great feedback! We’re glad Jalen was able to take care of everything professionally—and that he appreciated your jokes too! 😄 We’re happy to have been part of your experience and look forward to helping you again.

October 08, 2025

Cannot finish the survey if i do not add 15 words in this section of the survey More

by jlewisbos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for leaving a 5-star review! We appreciate your business.

October 07, 2025

Great service and friendly staff. Easy check-in. Keit ne informed ig my cars status. More

by PCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the kind 5-star review! We're happy to hear your visit was smooth and that our team made you feel welcome. We appreciate your support and look forward to seeing you again!

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