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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

3.8
44 Reviews

44 Reviews of Salerno Duane Chrysler Jeep - Service Center

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February 08, 2018

Body shop The body shop is a joke don’t ever go there they have no idea on how to fix anything and no one is certified More

by Carlos
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony Valderrama
Feb 08, 2018 -

Salerno Duane Chrysler Jeep responded

Carlos, What happened? Contact me when you have a chance to discuss. Larry Sayette Internet Director Salerno Duane Chrysler Jeep Dodge Ram and Ford larry250@sdsummit.com 908-277-6700 Ext. 250

August 18, 2017

Body shop Made an appointment with Anthony to come in on my lunch break from work get there and he's not there and no where to be found never going back very un More

by David and Donna
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony Valderrama
Aug 23, 2017 -

Salerno Duane Chrysler Jeep responded

Our sincerest apologies for any inconvenience. It was not my intention to leave suddenly and certainly does not happen all the time, but emergencies do pop up once in a while. Please contact me directly to discuss. I would love the opportunity to earn back your business. Anthony Valderrama, Body Shop Manager.

July 17, 2017

Body Shop Went to the body shop 2 times to get estimate On my Jeep no one there they tell me in the dealership that there's a secretary and a manager down th More

by Carlos
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony Valderrama
Jul 31, 2017 -

Salerno Duane Chrysler Jeep responded

Our sincerest apologies for any inconvenience or miscommunication. Please contact me directly to discuss and to make an appointment. Would love the opportunity to earn back your business! Anthony Valderrama, Body Shop Manager.

April 21, 2017

No quality control on workmanship I took my 2015 Explorer back since the paint on hood was blistering. Just like it has done on the recalled 2012 n 2013. Marcus Rivera was great b4 h More

by JMac
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Ray Gambino, Anthony Valderrama
February 24, 2017

Auto body shop I would like to thank Anthony the supervisor for the auto body shop for his over the top customer service. I had no worries while my car was being rep More

by Ladyjane55
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Feb 28, 2017 -

Salerno Duane Chrysler Jeep responded

Hi, Thank you for giving us a chance to repair your car. I am glad everything came out to your satisfaction. Thank you for posting. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

February 13, 2017

Body Repair on Ford Fusion Anthony the shop manager was helpful and always easy to get a hold of. Definitely satisfied with the work that was done on the vehicle. More

by Pete
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Feb 13, 2017 -

Salerno Duane Chrysler Jeep responded

Hello Pete, I'm glad you had a great experience with Anthony and our body shop. Thanks for servicing with us. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

February 06, 2017

Stellar Service Salerno Duane Chrysler Jeep Body Shop provided exceptionally awesome service during a very challenging time for me. My car was hit while parked and th More

by Jessica Johnson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Feb 06, 2017 -

Salerno Duane Chrysler Jeep responded

Hello Jessica, I'm sorry you had to go through that, but I'm happy we could help. Thanks for the kind words and recommending us. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

January 20, 2017

Body Shop was great Anthony in the body shop took care of both of my Jeep Wrangler tops and worked directly with my claims rep at my insurance company to make the process More

by rocrusso
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Jan 23, 2017 -

Salerno Duane Chrysler Jeep responded

Hello rocrusso, Thank you for servicing with us. Our Collision manager Anthony, has a great relationship with the insurance companies that work with us. I'm glad you had a great experience with us. Thank you for posting. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

December 30, 2016

Awesome Service I can't believe the great service we received when we took our '08 Nissan Sentra in to get fixed. Anthony was so great. He was not only professional b More

by Cristina0976
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Dec 30, 2016 -

Salerno Duane Chrysler Jeep responded

Hi Cristina, Thank you for letting us service your vehicle. Anthony takes a lot of pride in his work. Thank you for posting. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

December 30, 2016

Had two body shop repair, Anthony was fantastic to work with Anthony from the body shop was fair and helpful. He worked to make sure I had a loaner and that I was satisfied. I was! More

by Sally
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valderrama
Dec 30, 2016 -

Salerno Duane Chrysler Jeep responded

Hello Sally, Thank you so much for the kind words and for servicing with us. It is most appreciated. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

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