Sam Pack's Five Star Ford Carrollton

Terrible The price physically listed on the car was at least $2,000 higher than the price listed on their website. They used this to falsely negotiate with us. The price physically listed on the car was at least $2,000 higher than the price listed on their website. They used this to falsely negotiate with us. More

just WOW!!!! From the point of me asking questions about the vehicles in stock to going over financing. I was never hassled or annoyed as they left me to the vehic From the point of me asking questions about the vehicles in stock to going over financing. I was never hassled or annoyed as they left me to the vehicles and answered every question. I will never shop for vehicles any where else if I can help it. This was by far my best car buying experience I have ever had. Melanie was the Sales person who was helping out Justin and she knocked the ball out of the park. Way to go Melanie and Sam Pack!!! More

Ford truck We asked our sales person, Sean, to show us something very specific. He didn't waste any of our time. He simply showed us exactly what he promised us We asked our sales person, Sean, to show us something very specific. He didn't waste any of our time. He simply showed us exactly what he promised us he had for us to look at. We also appreciated that he didn't try to "sell us" on anything we didn't want. More

Great experience! Just purchased my second F-150 from this dealership. My salesman Jared Wingard was pleasant and got the deal we wanted and needed. Thank you Jared. Just purchased my second F-150 from this dealership. My salesman Jared Wingard was pleasant and got the deal we wanted and needed. Thank you Jared. More

Great Experience We had a great car buying experience at Sam Pack's Five Star Ford of Carrollton. We came in, made the deal, paid for the car and were out in less tha We had a great car buying experience at Sam Pack's Five Star Ford of Carrollton. We came in, made the deal, paid for the car and were out in less than 2 hours. Everything we were told by our sales person (Rueben) over the phone was true. No switches no omissions just the plain simple truth. Alexandra made buying accessories fun. Nothing was unreasonable and she was very professional. Brandon made short work of the paperwork and cut a fair deal on extended warranty. We have never bought an extended warranty before but with all of the new technology, we knew we needed it. More

Patient Sales person that listens Jess was extremely patient and listened to my daughter to what her needs were for her first car. She showed her several different models to make sure Jess was extremely patient and listened to my daughter to what her needs were for her first car. She showed her several different models to make sure she was completely satisfied with the new car. Since they did not have the exact color she wanted, Jess found it elsewhere and had it ready to go for her the next day at the dealership. I would highly recommend Jess if you are wanting your car buying experience to be with someone who really listens to what you are looking for and going that extra mile to make sure you are 100% satisfied with your actual purchase. More

Melanie did an excellent job & all services were impressive Melanie was very calm and made the car buying experience somewhat relaxing for what I expected to be an intense experience, she also addressed any of Melanie was very calm and made the car buying experience somewhat relaxing for what I expected to be an intense experience, she also addressed any of concerns I had. There were some very minor blemishes on the truck I purchased, Melanie and Alexandra handled all of these very quickly and the truck looked 100% perfect when I picked it up a couple days later. Brandon provided excellent swift financial services that were transparent and completed very fast. Overall service was excellent. More

New Ford F-150 Purchase I cannot begin to express how wonderfully I was treated at five star ford in Carrollton. Everyone I talked to was kind, honest, and trust worthy. I ha I cannot begin to express how wonderfully I was treated at five star ford in Carrollton. Everyone I talked to was kind, honest, and trust worthy. I had been shopping for truck for a couple months now, and this was the first dealership which did not push or pressure me. They let me make all my choices, and I never felt like they "needed to convince me" to make a purchase. I would highly recommend David Keen, Jared Wingard, and Justin McCarroll to anyone else going to this dealership. (Five star, how about a pay raise?" Thank you, Five Star Ford, for placing me in the truck of my dreams! More

Jared is the best Jared made the car buying process so easy. He always responded quickly to our questions and gave us honest responses. I would recommend him to anyone Jared made the car buying process so easy. He always responded quickly to our questions and gave us honest responses. I would recommend him to anyone and use him again in the future. More

New Truck Purchase Melanie has been very knowledgeable in not just this purchase but others as well. She always goes above and beyond the call to try to satisfy my need Melanie has been very knowledgeable in not just this purchase but others as well. She always goes above and beyond the call to try to satisfy my needs. I would definitely recommend her to anyone interested in a Ford product! More