Sam Pack's Five Star Ford Carrollton

Great Experience Beautiful new facility. Great selection. Great customer service. I was treated fairly and with respect. No surprises. Fair value for my trade in. Ever Beautiful new facility. Great selection. Great customer service. I was treated fairly and with respect. No surprises. Fair value for my trade in. Everything went smoothly. More

Very friendly and knowledgable Visit was great. Melanie was very helpful and willing to answer any and all of my questions. Did everything they could to make my new car affordable f Visit was great. Melanie was very helpful and willing to answer any and all of my questions. Did everything they could to make my new car affordable for me. Very happy and my purchase and experience! More

2016 Explorer lease We typically have very strict financial criteria when purchasing/leasing a vehicle. This is our 2nd transaction at this particular location and with We typically have very strict financial criteria when purchasing/leasing a vehicle. This is our 2nd transaction at this particular location and with the same salesman, Chandler Center. Both instances, concessions were made by all parties, however my wife and I left extremely pleased. We do appreciate all the work Chandler and his team do to put me and my family in a safe family vehicle. We will be bringing future business to Chandler and recommend Sam Pack's to our friends and family. More

Great experience. I was help within minutes of my arrival to the dealership. I had many questions and they were all answer by Mr Fernandez who was very friendly and pro I was help within minutes of my arrival to the dealership. I had many questions and they were all answer by Mr Fernandez who was very friendly and professional. I made the right choice, by choosing this dealership and I will recommend you from now on. Thank you for making my visit a great experience. More

Excellet service Chandler Center did an excellent job assisting me. He has a terrific personality which makes you feel like you really know him after only a very short Chandler Center did an excellent job assisting me. He has a terrific personality which makes you feel like you really know him after only a very short time. I went to three dealerships and found Chandler to be the most accommodating of all. I appreciate his knowledge of the vehicle and all the assistance he provided me. He exemplified great customer service. Chandler also assisted me with arranging a fleet purchase. Alan Rosner, the Fleet Director also provided equally superb service. I was very pleased with my overall experience with both gentleman. More

2016 Ford Explorer This is my 3rd car purchased from this dealership and from start to finish the process was a breeze. They found me the perfect vehicle equipped with a This is my 3rd car purchased from this dealership and from start to finish the process was a breeze. They found me the perfect vehicle equipped with all my "must have features". My car buying experiences at Five Star have always been amazing!! More

Efficient We've purchased only 9 brand new cars in 48 years. This is the first time we actually drove out with the new vehicle on the same day, actually only se We've purchased only 9 brand new cars in 48 years. This is the first time we actually drove out with the new vehicle on the same day, actually only several hours, and not have to come back to take delivery. . The phrase "What will it take to get you into a new car today?" was never spoken. We were a Car Pro VIP referral so it was obvious we came to buy, not to 'kick tires'. While the paper work was being finalized and the car was being prepped we had a very nice visit with Jose, our salesman. More

2016 Ford Escape I had a fantastic experience at Sam Pack's Five Star Ford. Melanie was awesome - quick and efficient! She managed to get a great deal for me. I wil I had a fantastic experience at Sam Pack's Five Star Ford. Melanie was awesome - quick and efficient! She managed to get a great deal for me. I will return in the future when I need a new vehicle. I will also recommend this dealership to my friends! More

Great Experience! We have purchased 2 cars here. Both times were great. My wife and I walked away with a great deal on a nicer car than we thought we would be able to a We have purchased 2 cars here. Both times were great. My wife and I walked away with a great deal on a nicer car than we thought we would be able to afford. All salespeople involved were patient and willing to work with us to get the best deal. We will be back when we are ready to buy another car. More

Purchasing a new Ford F-250, Hekma Harrison grat sells perso I received a great first impression from Hekma Harrison. He presented himself as an courteous and honest salesman. I was not in the market for buyin I received a great first impression from Hekma Harrison. He presented himself as an courteous and honest salesman. I was not in the market for buying a new truck. He convinced me that I could buy a new Ford F-250 that day. The reason I was there to get my truck service and go home. His persuaded me to change my mind to see if I could Purchase a new truck. Then Mr. Harrison started to work on a package to get me into a new truck. All of those who made it possible for me to purchase a new Ford Truck, I take my hat off to the whole staff. They made the deal a win/win for both sides I never felt skeptical at any time during the whole process. I want to take my hat off to the whole team at Five Star Family in Carrolton Texas. More