Sam Pack's Five Star Ford Carrollton

I cannot say enough good things about my experience at this dealer. Everyone from Jared Wingard(sales), Alexandra (accessories), and Mike(financing) were an absolute pleasure to deal with. They clearly ad this dealer. Everyone from Jared Wingard(sales), Alexandra (accessories), and Mike(financing) were an absolute pleasure to deal with. They clearly advertised any dealer add on's, they offered a fair trade in value, a competitive interest rate (beat USAA pre approval), and they did not try to play any games or hide any costs or fees in the deal. Once you are close to closing the deal they bring in Alexandra to go over any and all add on options you could want. She was very informative but also not pushy at all in trying to up sell you on anything. She lays out the items and the benefits (with visual examples on site) and leaves it completely up to you on what you may want to add. I spent weeks shopping around at both Ford and GMC, came close on deals at other dealerships but they all ended up trying to sneak things in or flat out lie. I could not be happier with the transparency, service, and overall friendliness at Sam Pack's Five Star Ford in Carrolton! If you are in the market make sure to Call and ask for Jared! More

Jared Wingard took excellent care of my needs. He was timely and very professional. Everyone at the dealership has been very friendly and totally upfront. Garett Tidman in the service dept. is th He was timely and very professional. Everyone at the dealership has been very friendly and totally upfront. Garett Tidman in the service dept. is the one I had been seeing for the last five years. He has always treated me well. Now when it was time to buy a new vehicle. Jared Wingard stepped in More

David Baldovin helped me out and did an amazing job! The whole team was great throughout the process and hooked me up with a Ford F-150. The whole team was great throughout the process and hooked me up with a Ford F-150. More

Great people at this dealer . Service was great , the advisor kept me informed on all things being done in a timely manner. Service was great , the advisor kept me informed on all things being done in a timely manner. More

This was the best car buying experience I have ever had. David Baldovin worked with me over the phone to make the deal. When I arrived at the dealership, there were no surprises. I will definitely be using David Baldovin worked with me over the phone to make the deal. When I arrived at the dealership, there were no surprises. I will definitely be using Five Star Ford and David again. More

This is the fourth vehicle I have bought. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. They made me a great deal with no back and fourth hassle. My Expedition was completed and ready for delivery as promised. I recommend Five Star Ford to everyone I visit with. Everyone in the service department has always been very accommodating as well. My business also buys all of our fleet vehicles from Trey. They take care of us with helping keep our fleet rotated and has the trucks we need in short order. Dennis Moser. Arch Energy Group, USA. More

Everyone at the dealership was some helpful and kind. There was a detailed explanation of all car features before leaving the lot. Also getting signed up for the Ford app.. There was a detailed explanation of all car features before leaving the lot. Also getting signed up for the Ford app.. More

We can’t say enough about the exceptional service's that SamPack’s FORD of Carrollton, Tx. - RJ Rebolloso; and Jared W.; has made available for us. He’s attentive to their customers requests; immediately of SamPack’s FORD of Carrollton, Tx. - RJ Rebolloso; and Jared W.; has made available for us. He’s attentive to their customers requests; immediately offering a complete and well thought out deal for us. Actually sounded, almost too good to be true. He meticulously explained how this well executed plan would work for us all. What a wealth of knowledge - that they have about their products and the workings of their business. They’ve gone above and beyond in caring for our needs, from our first contact with them ! We’ve purchased multiple vehicles from them, through the years. We strongly recommend RJ R.; and Jared W.; along with the rest of their team of workers, …that makes Sam Pack’s Five Star FORD Carrollton, TEXAS ~ our highly respected, and recognized automotive dealership!! More

We had a major mechanical issue with our truck. Vince identified the issues and quickly assed what was needed and the service team needed to repair the problems. Vince tolerated a very antsy client Vince identified the issues and quickly assed what was needed and the service team needed to repair the problems. Vince tolerated a very antsy client with patience, professionalism, and calm. He'll be our Service go to at Sam Pack! More

I’m writing this from the heart. This was the first time I made a purchase with complete confidence — and that’s entirely because of Jerid. He’s not a salesperson; he’s a genuinely This was the first time I made a purchase with complete confidence — and that’s entirely because of Jerid. He’s not a salesperson; he’s a genuinely good human being. There was no sales pitch, no pressure — just honesty, respect, and sincerity. He treated me like someone who mattered, not just a customer. He held his word and never tried to convince me — and it was purely because of his character that I moved forward with the purchase. More