Sam Pack's Five Star Ford Carrollton

Outstanding Customer Service Great Service! Everyone at dealership was extremely helpful and nice. Very hassle free and easy buying experience. Melanie was great to work with. She Great Service! Everyone at dealership was extremely helpful and nice. Very hassle free and easy buying experience. Melanie was great to work with. She was very knowledgeable and helpful. She promised a easy and hassle free experience and that’s exactly what she delivered. I would highly recommend Five Star and Melanie to anyone who ask!! Thanks!!! More

Long time customer. Melanie is an absolute rockstar. It was a two month process to find the perfect car for me. Melanie and Five Star was patient as I tried out several Melanie is an absolute rockstar. It was a two month process to find the perfect car for me. Melanie and Five Star was patient as I tried out several different vehicles and they gave me a great deal. I have done business with 5 Star for 31 years both sales and service have always been happy. More

Ford f 150 purchase Mike Krantz was very knowledgeable and helpful in the purchase process for my Ford F 150, and I was impressed with the entire team at Sams Pack Ford. Mike Krantz was very knowledgeable and helpful in the purchase process for my Ford F 150, and I was impressed with the entire team at Sams Pack Ford. More

Amazing experience from start to finish! This is hands down the best dealership I have ever been in business with! I strongly recommend working with Melanie and Brandon. They will not steer y This is hands down the best dealership I have ever been in business with! I strongly recommend working with Melanie and Brandon. They will not steer you wrong or waste your time, and they will work to give you the best possible deal. If I could rate higher than 5 stars, I absolutely would! More

Efficient Michael was professional and organized. The dealership staff were also friendly. The experience so far has been positive... and I look forward to my Michael was professional and organized. The dealership staff were also friendly. The experience so far has been positive... and I look forward to my future dealings with them. More

I only buy Ford and nly buy from Sam Pack 5 Star Ford I only buy Ford cars build in America by our neighbors who pay the same various taxes you and I do that supports our democracy, nation, civilization, I only buy Ford cars build in America by our neighbors who pay the same various taxes you and I do that supports our democracy, nation, civilization, schools, culture, businesses, and economy. I only buy cars from Sam Pack 5 Star Ford. With 4 large campuses bursting with inventory and high skill superior quality staff, no other dealership can match their professionalism, attentiveness, listening skills, advice, on the spot selection, pricing leverage, convenience, talent, kindness, options, suggestions, logistics. Sometimes size does matter. I am repeat customer at 5 Star. This is the place to have professional experts handle your needs. Every step of the process is facilitated by kind expert talent. My impression is this also is the place to maximize your hard earned dollar purchase power. If these are the qualities you seek, then I am pleased to recommend most highly, sincerely, and without reservation TEAM SAM PACK FIVE STAR FORD. More

My visit was amazing. I was very skeptical of using a dealer My visit was amazing. At first, I was skeptical of going through a dealership because everyone seems hungry for commission but once I met Orthelio, My visit was amazing. At first, I was skeptical of going through a dealership because everyone seems hungry for commission but once I met Orthelio, that fear stopped. He was so informative about the vehicles and very understanding of my budget. In the end, he got me into a brand new truck that I wanted since the beginning. I will definitely be recommending future clients! More

Excellent Customer Experience Sam Pack was the first dealership we have ever walked into that you were not approached the second you walked in the door. We looked around a few minu Sam Pack was the first dealership we have ever walked into that you were not approached the second you walked in the door. We looked around a few minutes and Melanie asked if we needed any help. We explained we werecwantong to test drive a few cars. Melanie took the names of the cars we wanted to test drive and we were off. Instead of going out with us she stayed behind and had each car ready when we pulled up. Once completing the test drives Melanie asked us if we had any questions and she introduced us to her manager. We explained we were looking at several different cars. We went to 6 other dealers and Melanie was by far the best experience we had. Her knowledge along with a great car made our decision to purchase easy. More

A breath of fresh air Contacted the dealership about a car I found on the website. I was immediately contacted by Jeff, then it was smooth sailing after that. Throughout th Contacted the dealership about a car I found on the website. I was immediately contacted by Jeff, then it was smooth sailing after that. Throughout the entire process Jeff made sure I was comfortable, happy, and was able to answer or get all questions answered. Easy to say this was the easiest and best car buying process I have been through. Thanks again to Jeff and Same Pack's Carrollton team! More

Jess is Wonderful!!! Jess really helped me out with making sure I got the car I wanted. I am on my 2nd Ford Fusion Lease with Sam Pack Carrollton. I love my new car. J Jess really helped me out with making sure I got the car I wanted. I am on my 2nd Ford Fusion Lease with Sam Pack Carrollton. I love my new car. Jess is very professional and makes it a easy stress free experience. More