
Santa Cruz Toyota
Capitola, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 236 reviews
I have purchased three Toyota mini Vans here, all Working just fine, happy with my Vans and service, parts if needed. just fine, happy with my Vans and service, parts if needed. More
Service was my first “free” one under warranty. Suggested I put student screen in car for $600. Can’t all cars just be rodent proof? Otherwise great. Appreciated the shuttled rides. Suggested I put student screen in car for $600. Can’t all cars just be rodent proof? Otherwise great. Appreciated the shuttled rides. More
They charged us a $225 “diagnostic” fee to pull a stick out of the grill of our car. Ridiculous. Won’t be back out of the grill of our car. Ridiculous. Won’t be back More
I brought in my Rav 4 when the check engine light was on (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! More
I did this already. See previous review. I gave the service department raving reviews, unlike what I feel about repeated surveys. See previous review. I gave the service department raving reviews, unlike what I feel about repeated surveys. More
The service advisors were fine. It’s very disappointing that what I dropped my car off to fix is still having issues. I have to drop my car off again, and I asked about a loaner, It’s very disappointing that what I dropped my car off to fix is still having issues. I have to drop my car off again, and I asked about a loaner, since my car is under warranty, but I am told loaners are not covered. It is not what I would call exceptional service since they failed to fix the issue from the start, and it is an inconvenience for me to have to come back and drop my car off again… More
I like Santa Cruz, Toyota. I use them all the time. They’re very good about texting and giving updates and checking with me before they do extra work. Nice guys & women in the I use them all the time. They’re very good about texting and giving updates and checking with me before they do extra work. Nice guys & women in the service department last year one woman helped me with my annoying multi purpose info-tainment screen. She solved the problem no one else could solve. Very grateful to her. But this time the BILL did creep-up WAY higher than I thought it would. But I really trust the work they do. More