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Santa Cruz Toyota
Capitola, CA
340 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 340 reviews
June 18, 2025
I purchased a used car from Max. He was great. If I was rating him, it would be a 5 star.. But I’m rating the dealership as a one star. I purchased the car on Monday 6/9/25 I put $5K He was great. If I was rating him, it would be a 5 star.. But I’m rating the dealership as a one star. I purchased the car on Monday 6/9/25 I put $5K on a card and Jeff the finance guy said he couldn’t give me the papers until I paid in full. My wife brought a check in for the balance of $13K.the next morning and they told her that there is no paperwork? I have call down there twice and explained the problem. Both times the person told me that they would talk to Jeff and get back to me. I have yet receive a phone call. I’m driving a car with expired registration and no paperwork. I think that is very unprofessional and will not purchase a car from that dealership again. More
by patrickejobe
Verified CustomerEmployees Worked With
June 18, 2025
All the agents involved in the sale of our vehicle were friendly, courteous and respectful. Miguel was outstanding. He was not only , knowledgeable of the vehicle, but took his time with us Santa Cruz T friendly, courteous and respectful. Miguel was outstanding. He was not only , knowledgeable of the vehicle, but took his time with us Santa Cruz Toyota Customers to assist us on operating the driving and navigation features of the vehicle to explain how they operate Thank you Santa Cruz Toyota! More
by artzilady
June 18, 2025
Excellent customer service both with the service department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. More
by firerescuemedic
June 18, 2025
I love this dealership. They always take great care of me and make getting my car serviced easy. Everyone is always so nice and personal They always take great care of me and make getting my car serviced easy. Everyone is always so nice and personal More
by Mayenne D.
Employees Worked With
Hunter in the service department! And Bob who drove me home were great!
