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Santa Cruz Toyota
Capitola, CA
835 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 835 reviews
November 30, 2025
Always very helpful staff Always available for a ride Work is always completed in a timely fashion Work is always completed in a timely fashion More
by majik0
Verified CustomerEmployees Worked With
November 29, 2025
From the minute we bought our car at Toyota Santa Cruz, the service has been excellent. The courtesy rides home and back to the dealership have been timely and enjoyable — really appreciate the care, conce the service has been excellent. The courtesy rides home and back to the dealership have been timely and enjoyable — really appreciate the care, concern, and service orientation of the drivers. More
by Jimmo
Employees Worked With
November 29, 2025
Omar was very helpful in identifying my Venza's service needs. I was glad that I could use the shuttle to get me home and back to Toyota to pick up my car. The coffee and pastries were great. needs. I was glad that I could use the shuttle to get me home and back to Toyota to pick up my car. The coffee and pastries were great. More
by DANDMKANEMURA
Employees Worked With
Omar
November 29, 2025
Great service. Expensive though. Solved my issue. Ride service is a plus. Customer service is always great. Expensive though. Solved my issue. Ride service is a plus. Customer service is always great. More
by lourdesrpu
November 28, 2025
this dealership always brings me and my family the best customer service and not only our family but gives our cars the BEST service thus far. customer service and not only our family but gives our cars the BEST service thus far. More
by xoxxrubi
Employees Worked With
November 28, 2025
I came to by a car and was immediately met by Alex who showed me the car I was looking at. He answered all my questions and set up a test drive on the used Honda I was interested in. The car was perfect a showed me the car I was looking at. He answered all my questions and set up a test drive on the used Honda I was interested in. The car was perfect and Nathan set up the deal. Everything went smoothly and I was on my way. Everyone there was courteous and wasted no time. When I get another car, Toyota of Santa Cruz will be where I go. More
by usscruzn
Employees Worked With
November 27, 2025
Courteous, efficient, painless. Laughed at “Please say a little more. Just 12 more words…” Liked “Please say a little more. Just 12 more words…” Laughed at “Please say a little more. Just 12 more words…” Liked “Please say a little more. Just 12 more words…” More
by shawncronin
November 27, 2025
Had the unique car we had been searching for thru out California. We were happy to finally find it California. We were happy to finally find it More
by vbhilda
Employees Worked With
