Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
1,007 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,007 reviews
February 05, 2026
They have a great staff who are going above and beyond for their customers... it was a pleasant experience ???? for their customers... it was a pleasant experience ???? More
by RealityTVshows
Verified Customer
February 05, 2026
Super easy to make an appointment, very accommodating. Kyle was wonderful at explaining the process and communicating in a timely manner when the work was completed. Very happy! Kyle was wonderful at explaining the process and communicating in a timely manner when the work was completed. Very happy! More
by kimcalerdine
Employees Worked With
February 04, 2026
Excellent service Everyone had a good sense of humor The coffee was tasty Hope my Prius goes for another 10 years. coffee was tasty Hope my Prius goes for another 10 years. More
by guru0
February 04, 2026
Friendly and helpful with full service! Love the coffee, pastries, and friendly shuttle driver. Also, so appreciative of the Sunday hours. Love the coffee, pastries, and friendly shuttle driver. Also, so appreciative of the Sunday hours. More
by imlizcali
February 04, 2026
Toyota was good fast you know service and relaxing you know with you know all the vanities with like water and coffee I rate them real good thank you know with you know all the vanities with like water and coffee I rate them real good thank you More
by rodriguez.genaro77
Employees Worked With
February 03, 2026
I purchased my vehicle at this dealership and have been using the service department there for years.My recent service was a very satisfactory the service department took good care of me for my last minute using the service department there for years.My recent service was a very satisfactory the service department took good care of me for my last minute requests and very thorough service. More
by perry65
Employees Worked With
February 03, 2026
Wonderful and very friendly service/staff. Went over backwards to help us Chris S and Chris M were fabulous. Kept looking for the car we wanted. Went over backwards to help us Chris S and Chris M were fabulous. Kept looking for the car we wanted. More
by rkworsham
February 03, 2026
Thank you Santa Cruz Toyota for helping me restore my credit. Thank you Max Peck and Nathan Casillas for helping me with Experian and financing. I absolutely love my new 2025 Toyota Tacoma 4 WD SR5 truck credit. Thank you Max Peck and Nathan Casillas for helping me with Experian and financing. I absolutely love my new 2025 Toyota Tacoma 4 WD SR5 truck. Everyone at Toyota worked so hard to help me get this truck and I am grateful. Thank you. Sincerely, Eric B More
by ericbroz
February 03, 2026
Very professional and extremely considerate Kyle kept me well informed of the different issues that was going on with the car . well informed of the different issues that was going on with the car . More
by garyo993
February 02, 2026
Always efficient, courteous and professional. Informative with helpful recommendations and advise. The shuttle service also is very helpful and convenient. Informative with helpful recommendations and advise. The shuttle service also is very helpful and convenient. More
by Nedhearnml
Employees Worked With
Mike Norton
