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Santa Cruz Toyota

Capitola, CA

4.5
966 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 966 reviews

December 16, 2025

Helpful and patient dealing with the insurance company When the insurance paid my car was ready in a day More

by ereaton1
Recommend Dealer
Yes
Employees Worked With
Mike N and Lea
Dec 17, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars! See you next time.

December 16, 2025

Pues añada más les doy gracias por tan buen trabajo y te explican muy bien lo que necesita el auto More

by cervantesmartha1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Santa Cruz Toyota responded

¡Muchas gracias! Vuelvan a visitarnos.

December 15, 2025

Always great. Always bring my car here. It's my 2nd car but my first new car at this dealership and they have been great to work with. More

by desertdebi
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 16, 2025 -

Santa Cruz Toyota responded

Thank you for your great review and for doing business with us! We always enjoy working with you and look forward to your next visit!

December 15, 2025

Helpful and informative He provided solutions and plan for everything I was currently concerned about. I appreciate him being direct More

by Melody7
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 16, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 15, 2025

Very pleasant and efficient. John was very insightful. He took the time to explain all the features of the truck. More

by jmdiosdado16
Recommend Dealer
Yes
Employees Worked With
John Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Said
Dec 16, 2025 -

Santa Cruz Toyota responded

Thank you for your great review and for doing business with us! Our team wishes you many happy miles with your new vehicle, and we are here for any future needs. Come back to see us!

December 15, 2025

Mark was very nice and reasonable with me when I chose what services I would accept and which ones I did not want. He did not pressure me. More

by kristingustavsonfineart
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Dec 16, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

December 14, 2025

Very excellent service and understanding my service needs and doing a full check on my car I appreciate it and trust in Toyota dealership More

by maryblossim
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Dec 15, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We enjoyed having you here and hope to see you again.

December 14, 2025

Always very helpful and professional. I bought my car there and Toyota dealership has always treated me really nicely. More

by maryblossim
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Dec 15, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We enjoyed having you here and hope to see you again.

December 13, 2025

Rude demeanors of staff, lack of communication, lack of accurate information, lack of efficiency, lack of responsiveness More

by ddh0
Recommend Dealer
No
Employees Worked With
Pablo Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
December 13, 2025

Quickly addressed my issue. Mark is friendly and efficient. I went in to have a tire leak patched. I was surprised they didn't add air to the tire afterwards. More

by schulenberg1
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schultz
Dec 15, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

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