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Santa Cruz Toyota
Capitola, CA
1,133 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,133 reviews
February 20, 2026
They are always friendly and always efficient. I like taking my car there for whatever work needs to be done. I like taking my car there for whatever work needs to be done. More
by ambiance4185
Verified CustomerEmployees Worked With
February 20, 2026
Excelente Me atendieron. Muy bien , La experiencia con Toyota fue muy bien , Feliz con sus ayuda gracias Muy bien , La experiencia con Toyota fue muy bien , Feliz con sus ayuda gracias More
by elenasermeno
February 20, 2026
Very friendly and courteous. Never felt pressured with the experience Received a fair deal. Love my car Never felt pressured with the experience Received a fair deal. Love my car More
by scandtc101
February 19, 2026
Great customer service and very knowledgeable. I appreciate his diligence and quick service. Service with a smile. I appreciate his diligence and quick service. Service with a smile. More
by anilprajapati79
February 19, 2026
I like the idea that everything was done on the vehicle, except I felt the wind chill wipers were overpriced. $50 for the pair and the wiper on the rear window was not replaced, and the service technician. except I felt the wind chill wipers were overpriced. $50 for the pair and the wiper on the rear window was not replaced, and the service technician. Never went to follow-up on my vehicle. I had to ask when I was going to get my vehicle back after four hours More
by joegozzo160
February 19, 2026
Always there for me. Excellent immediate service. Best dealership ever. I live in Reno & always bring my Sienna to SCT for service & repair. Excellent immediate service. Best dealership ever. I live in Reno & always bring my Sienna to SCT for service & repair. More
by DrSherTodd
February 19, 2026
Promised a call by 1200, with car done by likely 3pm. I had to call and leave a message at 2:30 for status, car not ready until later. Jerry was nice but didn’t call as promised. I had to call and leave a message at 2:30 for status, car not ready until later. Jerry was nice but didn’t call as promised. More
by tracy33
Employees Worked With
February 18, 2026
Really appreciate Mark telling me about paying for 5 services in advance in a package deal that saves me money. Also will encourage me to get my car in sooner! services in advance in a package deal that saves me money. Also will encourage me to get my car in sooner! More
by spicykaterina
February 17, 2026
2 parts to this. Low rating wcause after making the appointment I called about 6 times to ensure everything was scheduled correctly. Left messages and #. Not ONE call Low rating wcause after making the appointment I called about 6 times to ensure everything was scheduled correctly. Left messages and #. Not ONE callback in a weeks time. Of course one part was not available because of this. Part 2- one I arrived, everyone was very helpful and I enjoyed the experience. The service guy, Mike Norton was a pleasure to work with. More
by Klfornshell
Employees Worked With
