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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.4
1,026 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,026 reviews

January 04, 2026

Worked with me to resolve confusion. Helped me to find the exact car that I wanted via a swap with another dealer. Got the car delivered the next day. More

by melissa.miller0
Recommend Dealer
Yes
Employees Worked With
Stephen Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hurley
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Jan 05, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again, Melissa!

January 04, 2026

Chuck was great would have loved just to deal with him but I guess he just does test drives and isn't a salesman. More

by lambert58ps
Recommend Dealer
Yes
Employees Worked With
Chuck
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Jan 05, 2026 -

Santa Cruz Toyota responded

We appreciate the review and your business! Our team is here for any future needs and hopes to see you again.

January 03, 2026

Quick, Efficient & Friendly I'm always happy when I get my car serviced at Toyota. I'm always well taken care of. Everyone is always friendly, efficient and knowledgeable. More

by vohernandez620
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
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Jan 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we wish you many happy miles.

January 03, 2026

It took 6 hours to do maybe a 30 minute service appointment!!! Schedule better!! ?? Disappointed More

by sco4148
Recommend Dealer
No
Employees Worked With
Danny he was ok but service was terrible!
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January 03, 2026

On top of what needed to be done. Courteous. Teamwork and on time. Understanding. Supportive. More

by mlray0
Recommend Dealer
Yes
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Jan 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 03, 2026

My experience at Santa Cruz Toyota was exceptionally professional! Very detailed oriented, great amenities, and friendly faces all around! I am happy to refer anyone in need of sales or service to Santa More

by Joannewicker
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
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Jan 05, 2026 -

Santa Cruz Toyota responded

We appreciate the five stars and your business! Thank you for choosing Santa Cruz Toyota. We look forward to assisting you next time.

January 03, 2026

I like the fact that I can get transport to and from my home while waiting for the maintenance work to be completed.I'd like to give a shout-out to Mario, who has frequently been my driver, but all the dri More

by di_orourke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See above for my comments on the drivers.
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Jan 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 02, 2026

Thank you for your support when my son got sick. Lea was amazing and so understanding. She and the staff went above and beyond for us. More

by jhendricks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

January 01, 2026

I was happy to learn that the dealership is open on Sunday because that’s when I needed it. The battery in my Toyota cross was out. Devon, my service rep was very helpful. More

by John_simon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon and I didn’t get his last name
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Jan 02, 2026 -

Santa Cruz Toyota responded

We appreciate the review and your business, John! See you next time.

December 31, 2025

Great service have been a customer for decades Richard went above and beyond in teaching my wife how to use the car's features More

by dmacwha
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
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Dec 31, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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