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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.4
1,307 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,309 reviews

May 21, 2026

Thanks for the Sunday morning surprise-to-me 5000 mile maintenance, and looking forward further to exploring developing an Origami shower for a possible Robo Sienna in 2028 + More

by sgkmacleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share this! Our team is here for any future needs, and we hope to see you again.

May 19, 2026

Quick amiable service and I like the coffee and pastries A little pricey, but it's important to keep the money circulating in the community More

by kell
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
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May 20, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! We appreciate your business and hope to see you again!

May 19, 2026

I visited the service department. Kyle took the time to provide an estimate and review all service recommendations and costs thoroughly and the repairs were done on schedule. More

by alisa.portales
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
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May 19, 2026 -

Santa Cruz Toyota responded

It’s great to hear that Kyle walked you through the estimate and service recommendations so clearly. We’re glad your Toyota Tundra was repaired on schedule and look forward to assisting you again.

May 17, 2026

Everything flowed perfectly. Satisfied with the car service. My questions were answered with patience. I am grateful for shuttle system. The drivers were also excellent. More

by qrubalcava
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
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May 17, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear your Lexus ES 350 service went smoothly and that our shuttle system and drivers met your needs. Lea appreciates that our team answered your questions patiently. Thank you for sharing your experience.

May 15, 2026

Love the quick service, how friendly everyone is and how they listen and deliver exactly what I requested. Also got to visit with the gentleman that sold me my car 3 years ago and share with him how much I More

by melindadeleon831
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
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May 15, 2026 -

Santa Cruz Toyota responded

It’s great to hear your visit was efficient and that our team delivered exactly what you needed. We’re thrilled you could reconnect with Pablo and that your Toyota is still performing well after three years. Thank you for sharing your experience, and we look forward to assisting you again.

May 15, 2026

Regular service plus wash and detail. They recommended an alignment as well. Exterior detail was not done to Gisele's standards so she had them do it again, which I appreciate. Her commun More

by justkimby
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
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May 17, 2026 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 15, 2026

Friendly & knowledgeable staff. Great selection of cars & competitive prices. Easy to do business with them. More

by cruzpelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Pena; great to work with him
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May 15, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great rating! See you next time.

May 14, 2026

Almost painless experience taking care of a recall. Shuttle service is excellent to and from Watsonville. Friendly and efficient service. Great communication on status of repair. More

by Chowwan
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
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May 14, 2026 -

Santa Cruz Toyota responded

How nice to hear that handling the recall on your RAV4 Prime was nearly effortless and that our shuttle to and from Watsonville worked well. It’s great that our updates kept you informed and that you found our service friendly and efficient.

May 14, 2026

Very professional and helpful Help walk me through a process that was difficult after my auto accident More

by mike.newman0
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 14, 2026 -

Santa Cruz Toyota responded

Thank you for highlighting our team’s professional guidance with your Toyota Prius Plug-In Hybrid after your accident. We’re glad we could help navigate that challenging process. Please reach out anytime you need assistance.

May 14, 2026

Very friendly and fast service thanks Very happy with the service Okay I really appreciate it thank I will definitely come back again thank thanks have a. Great weekend More

by adriandollars
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Report | Print
May 14, 2026 -

Santa Cruz Toyota responded

Thank you for noting our friendly and speedy work on your Tundra. Kyle is glad you’re happy with the service and plan to return. Have a great weekend and we look forward to seeing you again.

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