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Santa Cruz Toyota
Capitola, CA
1,388 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,388 reviews
July 07, 2026
I get all my maintenance done on my truck. For the technicians and or the staff up front to not tell me it was time to replace my battery cost me a days work to the tune of $1,500. For this re For the technicians and or the staff up front to not tell me it was time to replace my battery cost me a days work to the tune of $1,500. For this reason I’m seeking out a new shop to work with. More
by p.henning.iversen
Verified CustomerEmployees Worked With
Don’t remember
July 07, 2026
Great experience. Very professional. Max was a great salesperson and very knowledgeable about the car Very professional. Max was a great salesperson and very knowledgeable about the car More
by mollycparks
July 07, 2026
It took one hour and 45 minutes to change the light bulb in my headlight. I was never updated on the progress of the repair. I have watched another mechanic change the same bulb... from opening the hood to in my headlight. I was never updated on the progress of the repair. I have watched another mechanic change the same bulb... from opening the hood to installing the bulb and then closing the hood and checking that it shines properly ... 10 minutes. I paid $60 in labor charges for that change of a light bulb. I will have it done elsewhere in the future. More
by mdixonjessup
July 06, 2026
5 My experience at Santa Cruz Toyota was and is awesome! They have a great selection of cars, all the staff are wonderful, and the service of putting a protective coat on my car went smoothly. They have a great selection of cars, all the staff are wonderful, and the service of putting a protective coat on my car went smoothly. More
by nsaucier123
July 06, 2026
Absolutely fantastic. Tim was great Absolutely fantastic service. Tim was great, service was easy and convenient. Highly recommend Santa Cruz Toyota Tim was great Absolutely fantastic service. Tim was great, service was easy and convenient. Highly recommend Santa Cruz Toyota More
by timothymundt
July 06, 2026
Smooth transaction. Very professional. I was hoping for an efficient quick transaction and I was satisfied Very professional. I was hoping for an efficient quick transaction and I was satisfied More
by brad.kortsen
July 04, 2026
Service was prompt, professional and pleasant. Requested to replace mirror assemblies. That was quoted at $3000, even though a 10 minute youtube video shows how to install $300 in parts. Requested to replace mirror assemblies. That was quoted at $3000, even though a 10 minute youtube video shows how to install $300 in parts. More
by jwfbean
July 04, 2026
This Dealership is easy to work with. They are very supportive and help to get the car maintenance done. They also came to my home to transport me to the dealership to pickup my car. I wo They are very supportive and help to get the car maintenance done. They also came to my home to transport me to the dealership to pickup my car. I would work with them again More
by smmenon
Employees Worked With
July 03, 2026
Friendly I'll take my car there because it's the best deal. And it's fast No deal. And it's fast No More
by forthedows
