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Santa Cruz Toyota
Capitola, CA
1,810 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,810 reviews
October 29, 2026
I made appointment drop my car off and it called to pick it up. That's about it hopefully all the work done I have warranty so they do what I'm supposed to get done. They did install wiper blades for me tha it up. That's about it hopefully all the work done I have warranty so they do what I'm supposed to get done. They did install wiper blades for me that I supplied at no cost. More
by dorisdoremus
Verified Customer
October 29, 2026
Excellent service department. They completed my oil change quickly, did a thorough multi-point inspection, and kept me updated throughout. Professional staff and a clean comfortab They completed my oil change quickly, did a thorough multi-point inspection, and kept me updated throughout. Professional staff and a clean comfortable waiting area. More
by coto49er
October 29, 2026
My boyfriend brought the car in for a smog. I wasn't there myself, so I can't comment on his experience. I wasn't there myself, so I can't comment on his experience. More
by Jjohnson2583
October 29, 2026
Every time I go to the dealership, I’m greeted professionally and personally. Kyle is quite exceptional to the Toyota team with his attention to detailing things that may be good or bad on Vehicle professionally and personally. Kyle is quite exceptional to the Toyota team with his attention to detailing things that may be good or bad on Vehicle. Kyle will do very well for the company or any other company he’s a natural ability that you can see clearly. Thanks so much for Toyota and the team work that makes my life easier. More
by fries_j
October 28, 2026
is and has always been very difficult to deal with and consistently provides unsatisfactory service The only reason we went to the dealer was it was an issue covered by the warranty consistently provides unsatisfactory service The only reason we went to the dealer was it was an issue covered by the warranty More
by jp49
Employees Worked With
Service department is and has always been very difficult to deal with and consistently provides unsatisfactory service
The only reason we went to the dealer was because it was an issue covered by the warranty and Toyota Santa Cruz initially tried to hono
October 28, 2026
It’s really nice that they offer service 7 days a week so it was easy to get an appointment. it was easy to get an appointment. More
by kbent853mtn
Employees Worked With
October 28, 2026
We had our car towed in for what turned out to be a recall issue. When they looked at it, there was nothing apparently wrong. but after discussing he issue with us, offered to take another look the nex recall issue. When they looked at it, there was nothing apparently wrong. but after discussing he issue with us, offered to take another look the next day. That next morning Toyota issued recall advice, and it turned out our car was included. Issue was fixed in a couple days. More
by biketouristrichard
Employees Worked With
October 27, 2026
Mikel is the best! I trust him to give me accurate information and I know he won't try to sell me something I don't need. He's the only service manager I work with and I trust him to give me accurate information and I know he won't try to sell me something I don't need. He's the only service manager I work with and one of the main reasons I drive a Toyota. More
by cjporter52
