Back

Santa Cruz Toyota

Capitola, CA

4.4
1,486 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 1,486 reviews

August 05, 2026

He was very kind to me despite arriving almost an hour late-I'm very grateful-thank you so much! More

by anayarito
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schultz
Aug 05, 2026 -

Santa Cruz Toyota responded

Thank you for the great review and your business! We'll see you next time.

August 04, 2026

Very helpful. Fixed issue with 4Runner. Replaced right mirror with new mirror and camera. Completed. More

by Denniscowell
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Aug 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the positive review and your business! We're here for any future needs.

August 04, 2026

I had a very smooth experience buying a car from Santa Cruz Toyota. Robin, Max, Tom, and Nathan directly worked with me and were very helpful and explained everything well. I found everyone at Santa Cruz More

by n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Santa Cruz Toyota responded

Your mention of Robin, Max, Tom, and Nathan taking the time to explain every detail underscores our focus on clear, helpful communication. Knowing that the purchase of your new Toyota Corolla Hybrid felt smooth and welcoming means a lot to us.

August 04, 2026

So good. trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. More

by davidhavon
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schultz
Aug 04, 2026 -

Santa Cruz Toyota responded

We’re glad your Toyota Sienna received service that felt reliable and welcoming. Knowing our courtesy and genuine care made a difference means a lot to us.

August 04, 2026

Miso was an incredible find for me. He listened to what I wanted tom have happen an d then made it mall come true. I highly recommend him to anyone in making a car buying experience v More

by jddediego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misael Dagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Santa Cruz Toyota responded

Your new Toyota bZ4X is in great hands. Knowing that Misael listened carefully and went above and beyond to make your purchase comfortable means a lot to our team. Thank you for trusting our team with your purchase.

August 04, 2026

In and out quickly with exactly what I wanted plus more Great experience. Highly recommend Miso More

by jddediego
Recommend Dealer
Yes
Employees Worked With
Misael Dagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Dagio
Aug 04, 2026 -

Santa Cruz Toyota responded

Knowing that the lease on your new Toyota bZ was swift and delivered more than you expected is rewarding. Misael is thrilled he could secure exactly what you wanted so efficiently.

August 04, 2026

Everything was great except the shuttle. I had to find my own ride to be picked up at Toyota, since all the drivers were out of town like Watsonville and over the hill. Suggest should take c More

by littleseaturtles1
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Aug 04, 2026 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Giselle and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 04, 2026

Already did that in the survey Already did that in the previous Text Give it a rest! More

by hal.gant
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
Aug 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review!

August 04, 2026

Easy to schedule, quick and efficient checkin and ready on time and good communication during the process More

by mmatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Santa Cruz Toyota responded

We’re glad scheduling was easy and that the service on your Toyota Camry Hybrid was completed on time with clear updates. Your feedback about our check-in and communication means a lot to us.

August 03, 2026

Excellent customer service and extremely efficient service time from dropoff to pickup. Mike was very responsive and knowledgeable. More

by Bari.nazario
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Aug 03, 2026 -

Santa Cruz Toyota responded

It’s rewarding to hear the service on your Toyota Corolla iM felt efficient from dropoff to pickup. Knowing that Mikell’s responsiveness and expertise enhanced your visit means a lot to our team.