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Santa Cruz Toyota
Capitola, CA
357 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 358 reviews
June 19, 2025
Great service and a pleasant atmosphere. They are trustworthy and have a pleasant waiting area. Nice complimentary snacks to boot. They are trustworthy and have a pleasant waiting area. Nice complimentary snacks to boot. More
by Kathleenannhoaglund
Verified CustomerEmployees Worked With
None of the above apply.
June 19, 2025
Their shuttle services are top notch, on time reliable and friendly. Customer service is very good. and friendly. Customer service is very good. More
by grdlz
Employees Worked With
June 19, 2025
Service was very helpful and answered all my questions about my service and my warranty/ service contract. I even dealt with the sales team and they were very helpful and highly motivated to address my qu about my service and my warranty/ service contract. I even dealt with the sales team and they were very helpful and highly motivated to address my questions and provide me with a detailed explanation. They help me get the best possible solution to my situation. I would recommend this dealer to anyone who wants to get their car serviced or get a new one. More
by jaycrane4
Employees Worked With
June 19, 2025
The service person who greeted me and the work that was on my car was fantastic. on my car was fantastic. More
by michael@cruzio.com
Employees Worked With
June 19, 2025
I was in the market for a brand new 2025 Tacoma I reached out and the very next day they got back to me. I personally dealt with Abel we was very nice and professional! The truck was already a good deal but out and the very next day they got back to me. I personally dealt with Abel we was very nice and professional! The truck was already a good deal but he went above and beyond and got me an even better deal with the Costco auto program. I would definitely do business again in the future I highly recommend them. More
by robertruiz831
June 19, 2025
We are from out of town and we're extremely pressed for time as we had a college graduation to attend at ucsc. Joshua Justice was professional and very helpful and understood our time frame. He got us out time as we had a college graduation to attend at ucsc. Joshua Justice was professional and very helpful and understood our time frame. He got us out of there with an oil change in 30 minutes. Big thanks! More
by Mnmsantiago
Employees Worked With
Joshua Justice
June 19, 2025
The salespeople I worked with were friendly and very knowledgeable about their inventory, helping me to make my choice. knowledgeable about their inventory, helping me to make my choice. More
by mikevanl
June 19, 2025
Honest and forthright. The whole process felt very transparent. Chuck was great and made the process easy. Nathan wrapped things up in the end. Definitely my favorite Toyot The whole process felt very transparent. Chuck was great and made the process easy. Nathan wrapped things up in the end. Definitely my favorite Toyota dealership in the Bay! More
by windihary
June 18, 2025
I purchased a used car from Max. He was great. If I was rating him, it would be a 5 star.. But I’m rating the dealership as a one star. I purchased the car on Monday 6/9/25 I put $5K He was great. If I was rating him, it would be a 5 star.. But I’m rating the dealership as a one star. I purchased the car on Monday 6/9/25 I put $5K on a card and Jeff the finance guy said he couldn’t give me the papers until I paid in full. My wife brought a check in for the balance of $13K.the next morning and they told her that there is no paperwork? I have call down there twice and explained the problem. Both times the person told me that they would talk to Jeff and get back to me. I have yet receive a phone call. I’m driving a car with expired registration and no paperwork. I think that is very unprofessional and will not purchase a car from that dealership again. More
by patrickejobe
Employees Worked With
June 18, 2025
Excellent customer service both with the service department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. More
by firerescuemedic
