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Santa Cruz Toyota

Capitola, CA

4.3
357 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 358 reviews

June 19, 2025

Great service and a pleasant atmosphere. They are trustworthy and have a pleasant waiting area. Nice complimentary snacks to boot. More

by Kathleenannhoaglund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above apply.
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Come on back to see us.

June 19, 2025

Their shuttle services are top notch, on time reliable and friendly. Customer service is very good. More

by grdlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

June 19, 2025

Service was very helpful and answered all my questions about my service and my warranty/ service contract. I even dealt with the sales team and they were very helpful and highly motivated to address my qu More

by jaycrane4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and recommendation! Our team enjoyed having you here, and we hope to see you again!

June 19, 2025

The service person who greeted me and the work that was on my car was fantastic. More

by michael@cruzio.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Come on back to see us!

June 19, 2025

I was in the market for a brand new 2025 Tacoma I reached out and the very next day they got back to me. I personally dealt with Abel we was very nice and professional! The truck was already a good deal but More

by robertruiz831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel pena 5 stars
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Enjoy your new vehicle and come back to see us!

June 19, 2025

We are from out of town and we're extremely pressed for time as we had a college graduation to attend at ucsc. Joshua Justice was professional and very helpful and understood our time frame. He got us out More

by Mnmsantiago
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Justice
Jun 20, 2025 -

Santa Cruz Toyota responded

We appreciate the great review and your business! Our team is here for any future needs, and we hope to see you again.

June 19, 2025

The salespeople I worked with were friendly and very knowledgeable about their inventory, helping me to make my choice. More

by mikevanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you so much! Come on back to see us.

June 19, 2025

Honest and forthright. The whole process felt very transparent. Chuck was great and made the process easy. Nathan wrapped things up in the end. Definitely my favorite Toyot More

by windihary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
Jun 20, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars and kind words! See you next time.

June 18, 2025

I purchased a used car from Max. He was great. If I was rating him, it would be a 5 star.. But I’m rating the dealership as a one star. I purchased the car on Monday 6/9/25 I put $5K More

by patrickejobe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Excellent customer service both with the service department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. More

by firerescuemedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Our team is always here to help and looks forward to your next visit.

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