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Santa Cruz Toyota

Capitola, CA

4.4
777 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 777 reviews

November 04, 2025

It was a good experience no complaints. Mike was helpful and my car was done in no time. More

by edeno
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 05, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! See you next time.

November 04, 2025

The Best sales expert , Robert Weiiser. Very good selection of vehicles. Friendly finance staff. Would recommend.. More

by kennysaxk
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Weiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and recommendation! We hope you enjoy your new vehicle and hope to see you again!

November 04, 2025

Tim was great. Very friendly personable and professional.Santa Cruz Toyota did an excellent job servicing my car.I highly recommend Santa Cruz Toyota.This was the More

by cybershrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

November 01, 2025

Really well run service department. Knowledgeable and trustworthy staff. You will be in good hands if you bring your vehicle to them. More

by trherbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

November 01, 2025

Kyle did a fabulous job. He was detailed, undestood my interests, went thru options thoroughly, arranged transport, and made competent suggestions. That’s the reason to use t More

by ericeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Santa Cruz Toyota responded

We appreciate the positive review and your business! Our team wishes you many happy miles. Come on back to see us!

November 01, 2025

The staff was professional and answered all my question. The ride home and the return ride to pick our vehicle, provided by the dealership was excellent! More

by mun101
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

November 01, 2025

Excellent service therefore I have been using them for over 25 years. We had several Toyota cars and they are so reliable. More

by Yoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

November 01, 2025

Lea was amazing. She promptly took my vehicle and made sure I didn’t have to pay for a repair since I had just purchased the car from you. Lea provides amazing custom More

by jencaseyfengshui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Santa Cruz Toyota responded

We appreciate the five stars and your business! Thank you for choosing Santa Cruz Toyota. We look forward to assisting you next time.

November 01, 2025

I had an appointment for a service. They told me it would take about an hour hour and a half. It took two hours which was fine but would've been nice if they under promise and over perf More

by mnavarromd
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Nov 03, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback, and our team hopes to have the chance to see you again.

October 31, 2025

Getting my new car was easy and quick. Great customer service! The transaction was seamless from start to finish. More

by marilynminke7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Deegan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Congratulations on your purchase! We wish you many happy miles, and we are here for any future needs.

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