Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
1,156 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
April 17, 2026
I had a very good experience, I would recommend Santa Cruz Toyota !! Had a great experience 25 years ago, and that's why I came back! Cruz Toyota !! Had a great experience 25 years ago, and that's why I came back! More
by drose790
Verified Customer
April 17, 2026
Professional and courteous. Helpful when I asked to speak with someone in the sales department. She suggested I speak with Chuck, who was also great. Really appreciate Lea's pro Helpful when I asked to speak with someone in the sales department. She suggested I speak with Chuck, who was also great. Really appreciate Lea's professionalism and knowledge! More
by rakosaka
April 17, 2026
We got our recall taken care of and a 10,000 mile service and everything went very well and everything went very well More
by harlandloans
April 16, 2026
Very accommodating. Kept informed. I value Mark Schultz for his expertise and customer centric attitude Kept informed. I value Mark Schultz for his expertise and customer centric attitude More
by ted3sv
April 16, 2026
Staff was friendly and expedient. I would have liked some explanation about services rendered that day (was not offered) and info about the condition of my vehicle. I would have liked some explanation about services rendered that day (was not offered) and info about the condition of my vehicle. More
by fpmarquez
Employees Worked With
Danny Camacho
April 16, 2026
Service takes way too long. Service takes way too long. Also, it felt like I was being steered into service that I did not really need. Service takes way too long. Also, it felt like I was being steered into service that I did not really need. More
by mattkurrle
April 15, 2026
Don’t know Pablo William helped me and was impeccable Knowledgeable Interesting Intelligent Personable Awesome Knowledgeable Interesting Intelligent Personable Awesome More
by cypresscape
April 15, 2026
Employees very nice and helpful excellent service. Always when making an appointment for a service they have availability on the time and days I'm available. I definitely would recommend Toyota servic Always when making an appointment for a service they have availability on the time and days I'm available. I definitely would recommend Toyota services. More
by Josyfav
April 15, 2026
It was just fine. I like the popcorn. This is rediculous. I fell today and i'm waiting for my CT results. Is that better? I like the popcorn. This is rediculous. I fell today and i'm waiting for my CT results. Is that better? More
by gardenbea
April 14, 2026
I found staff their very helpful; and I continue to contact one of the salespeople with questions. contact one of the salespeople with questions. More
by royal2
Employees Worked With
