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Santa Cruz Toyota
Capitola, CA
274 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 274 reviews
Verified Customer
June 02, 2025
I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I bought the car there. A 75 k mile service package should have gotten me to 90k miles if you were not so deliberately dishonest and misleading in selling this package. I have been thinking that I should report this to Better Business and put it on your website so that some other unsuspecting customer is not misled. The service provided has been good but some services were done without my authorization, which is also upsetting More
by brockkelly
June 01, 2025
I was treated with respect and was educated about my new car, shown all the regular and new features,including and the new Cole, adjusting the seats and the mirror car, shown all the regular and new features,including and the new Cole, adjusting the seats and the mirror More
by gaildraezel
Employees Worked With
May 30, 2025
From making an appointment, check-in, pick-up and all the mechanics in the back room this dealer knows how take care of customers. mechanics in the back room this dealer knows how take care of customers. More
by eliazoo
May 29, 2025
The initial salesman I dealt with was helpful however others in the process were not. others in the process were not. More
by Kenrodkey
May 29, 2025
I have been coming to this Toyota for. While to get my car serviced and the staff is wonderful. Always very helpful and on it with getting my car done in a timely manner. While to get my car serviced and the staff is wonderful. Always very helpful and on it with getting my car done in a timely manner. More
by nicolehh23
Employees Worked With
Other Employees :
Giselle and the manager are great people! Very helpful and on it!
