Back

Santa Cruz Toyota

Capitola, CA

4.5
966 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 966 reviews

December 24, 2025

Very friendly and helpful. Trustworthy, never tries to make me buy more than I need and keeps me informed of what needs replacing or fixing on my next oil change. More

by C.cheaney
Recommend Dealer
Yes
Employees Worked With
Aaron Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Cotton
Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

December 24, 2025

I live in Reno, NV, & choose to bring my Sienna to SC Toyota bc of the caring & professional staff. I am impressed w/SC Toyota & not w/the 2 dealerships where I live. Mark Maciel is the best & he has t More

by DrSherTodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob shuttle driver
Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We appreciate you taking the time to share this with us and for making the trip to see us. We're always here to help!

December 23, 2025

Came in around 5 the night before and waited, then told come back as their shuttle was done for day More

by Jacob_1107
Recommend Dealer
No
Employees Worked With
Pablo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Dec 24, 2025 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your visit. Your feedback helps us improve, and we hope to have the chance to earn your business in the future.

December 23, 2025

The service department is always so helpful and keeping my fleet of cars on the road Very professional delivered beyond my expectations...! More

by Snakeyes
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Dec 24, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 22, 2025

Service to the truck was good. Transportation was good. Service desk was fair. Would return again More

by Rightorwong
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Dec 23, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and hope to have the chance to work with you again!

December 21, 2025

Did not honor coupons for windshield wipers. Check in time was 20 minutes and service advisor was not friendly More

by Loisschwab5
Recommend Dealer
No
Employees Worked With
Tim Mundt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
December 21, 2025

Service was on time, but it took longer than anticipated. I like the coffee and snacks in the waiting room. More

by Amartagol
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we wish you many happy miles. See you next time!

December 21, 2025

She is always very kind and courteous and very thorough. And I love your coffee bar. More

by Fit4Life
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Dec 22, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

December 21, 2025

Informative and patient Our sales Rep. Chuck is an asset to your dealership Very helpful More

by vdawg21
Recommend Dealer
Yes
Employees Worked With
Jason Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Park
Dec 22, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 21, 2025

Always prompt service. Good at explaining what was completed and why. Comfortable to stay at the dealership and options if you need to go home More

by sueschwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Santa Cruz Toyota responded

We appreciate the review and your business! See you next time.

...
8
...