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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.2
251 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 251 reviews

May 13, 2025

I have every confidence in the servicing of my car by this Toyota service department. In every way, they make the customer feel listened to and that their problem will be addressed. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Hector
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May 14, 2025 -

Santa Cruz Toyota responded

Thank you so much for sharing this with us, Elizabeth! It was a pleasure working with you and we hope to see you again.

May 13, 2025

Everything was great from Simon to Chris to Richard very professional very courteous and extremely great experience would definitely go back for my next vehicle More

by jknapp587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Simon
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May 14, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business! Our team is here for any future needs.

May 13, 2025

The service was prompt, helpful, and easy. The amount of time to perform the service was correctly quoted. More

by declined3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 14, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars and your business! See you next time!

May 13, 2025

Chris was great! They were all very accommodating and sooo friendly. Very comforting as a first time car buyer! Thank you guys!! More

by pereiraalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share this! Our team enjoyed working with you, and we wish you many happy miles. We hope to see you again!

May 13, 2025

Advisor very knowledgeable and helpful and professional. Explained everything. Communication via text and phone were good. More

by oxdiverdwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
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May 14, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review! We wish you all the best and hope to see you again.

May 12, 2025

Great service reasonable prices Everyone was very helpful. They did a great job. Bought my car from Santa Cruz Toyota More

by Leona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 13, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your repeat business! Our team looks forward to having you back again!

May 11, 2025

Great. Count on able. Attitude of rental car girl needs work. Management dropped ball with her. More

by rtderwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who helped me was stellar. Rental car woman was awful.
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May 12, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and our team hopes to work with you again!

May 10, 2025

Outstanding customer service and employee who checked in and out was fantastic and helpful. Thanks More

by pattibubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 12, 2025 -

Santa Cruz Toyota responded

Thank you for the great review! Our team hopes to see you again.

May 10, 2025

Got in and out in a few hours. Why a minimum for the remarks? Weird More

by yznaga
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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May 12, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars! We will see you next time!

May 10, 2025

Last visit was to buy a new car. Salesman I worked with was friendly, helpful, not pushy. I’ve had good luck with their service dept also More

by ericacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Santa Cruz Toyota responded

We appreciate your review and repeat business! Our team is always here to help, and hope to see you again!

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