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Santa Cruz Toyota
Capitola, CA
1,026 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,026 reviews
Verified Customer
January 11, 2026
I was in and out quickly. Lea was warm and welcoming and remembered me and exactly why I was there. Lea was warm and welcoming and remembered me and exactly why I was there. More
by j.abele
January 10, 2026
The wait for a simple oil Change was extremely long, 3 hours for the device to be completed. Unacceptable because I scheduled an appointment. hours for the device to be completed. Unacceptable because I scheduled an appointment. More
by declined3
Employees Worked With
January 10, 2026
Kyle was professional, attentive, knowledgeable, and friendly! A great representative for Toyota! A pleasure to do business with with! friendly! A great representative for Toyota! A pleasure to do business with with! More
by jeanniejody1953
Employees Worked With
January 10, 2026
Very straightforward and honest. No attempt to upsell, which I really appreciate. Thank you very much No attempt to upsell, which I really appreciate. Thank you very much More
by scott@scottwilkinson.com
January 10, 2026
She is the best person at Toyota that has helped me She is the best person at Toyota that has helped me and is very kind is the best person at Toyota that has helped me and is very kind More
by Prathampathak876
January 09, 2026
I am a long-time regular customer who has always received excellent service and workmanship. I like the thoughtful and professional service team, and have never had a bad experience. Courtesy Shuttles for dr excellent service and workmanship. I like the thoughtful and professional service team, and have never had a bad experience. Courtesy Shuttles for drop off and pick up are also very convenient and appreciated. More
by David Wilmot
January 09, 2026
The initial sales process was great. However, finance process has been terrible; nearly 3 weeks later and still waiting on finance manager to process some of our paperwork. However, finance process has been terrible; nearly 3 weeks later and still waiting on finance manager to process some of our paperwork. More
by rachel.debruin44
