Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sapaugh GM Country
Herculaneum, MO
2,437 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,437 reviews
Verified Customer
October 24, 2025
Everything went well. The staff was friendly & helpful. They took care of us during our visit. The staff was friendly & helpful. They took care of us during our visit. More
by RMMAYES
October 24, 2025
Easy to work with and provide answers. .. Thanks I definitely recommend Sappaugh for anyone's automotive needs. .. Thanks I definitely recommend Sappaugh for anyone's automotive needs. More
by SMURRAY7_2000
October 22, 2025
They are all very friendly people will help you anyway they can try to work with you. Rich Konold and Joe Clemens are the nicest people you would ever want to meet. I only buy GM all my life they can try to work with you. Rich Konold and Joe Clemens are the nicest people you would ever want to meet. I only buy GM all my life More
by DBARNHART1949
Employees Worked With
October 21, 2025
The deal was easy. What came after was not. I leased a car to add to the family. A month later, and I still have no plates. I reach out to the Secretary of State office What came after was not. I leased a car to add to the family. A month later, and I still have no plates. I reach out to the Secretary of State office, and no one bothered to submit the registration or taxes. Sure smells like fraud. I talk to the dealer, and they claim I was missing part of my paperwork. Meanwhile, I've already made my next month's lease payment so the bank obviously has no issue. They want more documents, weren't going to even reach out to let me know, and we're holding all my taxes, title, and registration money hostage. I reached out to the bank handling the lease, and they confirmed it was fraud and are sending me their own power of attorney to register my vehicle without the dealer. I'm also going to have the bank be the middle man and they can withhold what I've already paid from their payment to this scammer. Beware More
by kenrn
Employees Worked With
October 21, 2025
Clean facilities and friendly staff that works hard for my business without being too pushy. my business without being too pushy. More
by SMBLACKBURN2112
October 20, 2025
Steve was my car dealer and I loved how he helped me. .YES I would use this guy again .YES I would use this guy again More
by LIZBONNAR1
October 20, 2025
Listened to me request and followed thru. Always available to answer of our questions and concerns. Always available to answer of our questions and concerns. More
by KIMPOLETTE8
October 19, 2025
The building and exterior was very clean. When entering the building someone was there to help you. All the personnel that I dealt with in my selection and purchase were very professional and When entering the building someone was there to help you. All the personnel that I dealt with in my selection and purchase were very professional and helpful. More
by KENNETH-WEGER
