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Sapaugh GM Country

Herculaneum, MO

4.8
2,256 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,256 reviews

February 08, 2025

Very professional. They made buying the care quick & easy. Every question we had, was answered. More

by donnakratzer123
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Sapaugh GM Country responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 07, 2025

I am very pleased with the dealership everyone is very helpful and willing too help you More

by RRASCH40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Sapaugh GM Country responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com.

February 02, 2025

It took us 7 1/2 hours to buy a car! Randy was good but was taking care of multiple customers at once, so we were waiting for each step of the deal. Greg was good , but was obviously ov More

by RICKCONKLINCHWP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Graves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank You for your feedback! We take pride in delivery exceptional service and I do apologize it took longer then it should have. We are currently hiring additional personnel and training them to deliver the experience you deserve.!! I am sorry this happened and I can assure you that this will be resolved. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

Everything was great. No issues. Will come back and recommend other people to this dealer ship. More

by LETSGOBLUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

Very good dealership to do business with everyone there is very nice and helpful would recommend to everyone More

by RRASCH40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Rich-----Thank You! We appreciate your business and loyalty! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

Was in and out with my new truck in under 3 hours. Friendly sales staff and great selection of inventory, really happy with my purchase and the warranty package that I added. More

by MUNDERWOOD1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

At first the deal seemed to be going well. I noticed on the buyers sheet an add-on Accessory for "Break-Plus" and asked them to remove the device and charge, thankfully they said yes. I then t More

by Projectevaunit01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angie Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brockman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to discuss this with your further one day next week at your convenience because Customer Satisfaction and Experience means everything to us! Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 01, 2025

They have a very professional and knowledgeable staff. State of the art facilities and top trained technicians. Treat people great and go above and beyond to give great prices and service. More

by Dan F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Dan ----Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 31, 2025

Great customer service and very knowledgeable and easy to work with in purchasing our new truck. More

by BRYCEJA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 31, 2025

I feel they worked good with me and overall received a fair deal on the vehicle I purchased. My sales person was great to deal with. More

by MRLLOVESGOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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