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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,319 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,319 reviews

September 17, 2021

Everyone was very friendly and I appreciate working with you guys in the future and as I pulled into the lot I got introduced to Mr. Sapaugh himself and he was very adamant about getting someone to help us More

by ray.cureton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Beye
Other Employees : Ryan Picarella
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Sep 17, 2021 -

Sapaugh GM Country responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 17, 2021

We had a pretty good idea what we wanted and Brian found us what we wanted for our budget. No pressure or hassles. Best buying experience ever. More

by lwmag7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
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Sep 17, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 16, 2021

Excellent customer service with no pressure from the staff trying to upsell me any ancillary services that I did not inquire about More

by tpkr56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Other Employees : Tom Watson, Mike Reagan
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Sep 16, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 16, 2021

Was the best car buying experience I have ever had! David Issac never pressured me and let me take my time and find what worked for me, my family and my budget. I definitely will go back to Sapaugh in the fu More

by samisunshine0308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Sep 16, 2021 -

Sapaugh GM Country responded

Hello Sami, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 14, 2021

Have dealt with Jeff and Al on my last 3 vehicles. Always amazing! Easy to work with, great communication, cant wait to come back in a month and buy another truck! More

by nderousse636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
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Sep 14, 2021 -

Sapaugh GM Country responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your 3rd vehicle. It's fantastic to know Jeff and Al helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 13, 2021

Probably the most pleasant and low pressure experience I’ve ever had at a dealer. Got a great truck at a great price. Everyone there was terrific to deal with. So easy! Other dealers should model themselv More

by greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Other Employees : John McCarthy, Blake Sheldon
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Sep 13, 2021 -

Sapaugh GM Country responded

Thank you Greg, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 09, 2021

My whole experience was great dealing with the salesman the finance and getting the car delivered was awesome but the car was filthy and the tank was empty when I received it More

by tmassey02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Sep 09, 2021 -

Sapaugh GM Country responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 09, 2021

The team was friendly, knowledgeable, and willing to spend the extra time to earn my business. Happy with my choice of dealership and look forward to many years of continued business! More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2021 -

Sapaugh GM Country responded

Nick, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 09, 2021

Understand the current market driving the price, but overall was a great experience. I can see this dealership being where I trade for years to come. More

by shane.cowley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2021 -

Sapaugh GM Country responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 27, 2021

Am always treated well when we come to Sapaugh. Dave Fisher has been our salesman for years. He knows our preferences and has treated us well. Mr. Beye was very easy to work with. More

by NORMASIMMONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2021 -

Sapaugh GM Country responded

Thank you so much for your feedback, Norma. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Dave and Mr. Beye. Please let us know if we can ever help you in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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