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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,254 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,254 reviews

June 03, 2021

Second truck I bought from Sapaugh. Both were great experiences. Would and do recommend them to everyone who asks where I bought my truck. Definitely will be buying my next vehicle from them. More

by RyanP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
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Jun 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Ryan. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

This was a no hassle dealership and let me drive a new pickup of my choosing. They explained the features and we were able to walk out with the internet pricing and advertised discounts and very pleased More

by greenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
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Jun 04, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this review. We are pleased to hear that Kevin was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 01, 2021

This was a very helpful place. Very easy to get things done and an overall awesome place to get a car, with plenty of cars on the lot to choose from. More

by dkrider15
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
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Jun 02, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 27, 2021

I loved purchasing my new car at Sapaugh. Every one was very helpful especially Carla Talbert. Who helped me every step of the way. She got me into my brand new 2021 Chevy Trax which I absolutely love! More

by sssjohnson917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
Report | Print
May 27, 2021 -

Sapaugh GM Country responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Carla and our team were helpful during your visit and that you love your new 2021 Chevy Trax. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 26, 2021

Our experience was fantastic! We were greeted the moment we entered the door, and the friendliness only continued from there. Our salesman, Jim Haar, was extremely personable and went above and beyond to me More

by rkaycravens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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May 27, 2021 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 25, 2021

Great place to buy a car. Everything went well. No problems. 25 words is too long. 10 to 15 words would be an adequate amount. More

by DLBECK3614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Rosener, John McCarthy
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May 26, 2021 -

Sapaugh GM Country responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 25, 2021

Did not feel like me as a customer was treated very well. Felt like a transaction. Made me wait very long to get my car detailed. More

by michaeljrich24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Linderer
Greg Beye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Tom Watson
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May 26, 2021 -

Sapaugh GM Country responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2021

Although we inquired about in stock vehicles at many locations as a GM employee, it was Rick Gerber who allowed us a professional courtesy no other dealership could. We purchased new and will return for More

by Miss Heather Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Bryan Ogle
Other Employees : Mike Reagan
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May 24, 2021 -

Sapaugh GM Country responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2021

Greatest buying experience ever. From the point we walked in the door everyone was so nice, the purchase was so easy. I highly recommend Sapaugh on your next car. More

by mdonze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
Other Employees : Mike Reagan
Report | Print
May 20, 2021 -

Sapaugh GM Country responded

We love hearing about customers who have a great experience at Sapaugh Motors and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 18, 2021

All I can say was they was fair and friendly good service and I will recommend them to other people they also give me a good price for my trade vehicle will buy vehicle in future at this dealership More

by Jeff.massey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2021 -

Sapaugh GM Country responded

Jeff, we cannot thank you enough for your wonderful review of Sapaugh Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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