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Sapaugh GM Country

Herculaneum, MO

4.8
2,319 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,319 reviews

August 27, 2021

Very good costmer service,the sales person it very friendly,and Kirk the manager what I need said , i very helpful. Thank you all for the good costmer service More

by chefmunna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Aug 27, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 27, 2021

My salesman Mike Daugherty was very professional and also provided my son with a loaner until his car was done. Very happy Mother and Son More

by holmesp66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Aug 27, 2021 -

Sapaugh GM Country responded

Thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 19, 2021

Tom did a great job at helping me find what I was looking for. From my initial phone call to driving away I had great service from every department! More

by Haley Rost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John McCarthy, Tom Watson
Aug 19, 2021 -

Sapaugh GM Country responded

Thank you so much for leaving this awesome review of our dealership, Haley. Tom truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 19, 2021

Great help finding new vehicle. Very patient. Found me exactly what I wanted in my new car. Trailered my new car from over 400 miles away. Amazing experience More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Aug 19, 2021 -

Sapaugh GM Country responded

Thank you for this amazing review, MJ! We really appreciate your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 18, 2021

Rich Ben and Maryland very nice very helpful Riches very knowledgeable about product Ben is pretty easy to deal with Is and Marilyn Kept me up-to-date looking for truck I like the service department And of More

by terrymyers3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : maryln
Aug 19, 2021 -

Sapaugh GM Country responded

Thank you so much for the nice review, Terry! We really appreciate this feedback and I'll be certain to share your compliments with Rich, Ben, and Marilyn. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 18, 2021

I bought my Raptor from this dealership and it's in good condition. Blake, the salesman, is very friendly and has been always helping me complete the purchase documents. I am grateful to them, and if I ever More

by ZongLin He
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Wilson, Blake Sheldon
Aug 19, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review! I'm very happy to hear that Blake was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 18, 2021

The salesman was helpful and provide all the information we needed to make our decision very quickly the finance manager was very informative about all the information about the financing in fact we were tr More

by jrgroves_63628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 16, 2021

I’m 58 yers old and have bought plenty of new and used vehicles from various dealers over the years, Sapaugh was one of the smoothest and pleasant buying experiences we’ve experienced! I would highly rec More

by shovelrog2
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Aug 17, 2021 -

Sapaugh GM Country responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 13, 2021

I have purchased 2 trucks over the last 2 years and have been very pleased with the Customer Service provided. Angie Wright who was the salesperson was exceptional to work with. I highly recommend Sapaugh More

by kajohnson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Aug 16, 2021 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 12, 2021

We have bought a lot of cars here the service is great from salesman Greg Jones! We will continue to buy cars here for many years to come. More

by davmcj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Aug 12, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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