Back

Sapaugh GM Country

Herculaneum, MO

4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
Contact Dealership

1435 McNutt Street

Herculaneum, MO

63048

Directions

By Type

Showing 2,258 reviews

December 21, 2018

It was easy; very educated, great personality, an friendly To top it off, most of my thanks goes to Ryan. He talked me through the whole process, even texted me. He made the whole process simple an answered my More

by deshaunmichael94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Dec 22, 2018 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

Dec 22, 2018 -

deshaunmichael94 responded

It was Jeff Vanhover not Ben McFarland or whatever. I do apologise for the mix up. Still big shout out to Ryan.

December 20, 2018

As always the best I will never go to another dealer i like the way they take care of me there’s is no one that can come close at all More

by JAMES016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom watson, John Wilson, Jeff Vanover
Dec 21, 2018 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 19, 2018

New Yukon I love my New Yukon! Bart was fantastic he was very polite and easy going and knowledgeable. The dealership it’s self seem to be top-of-the-line. I More

by linzbstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 19, 2018

Buying process The entire buying process only took a little over an hour The money that I saved was well worth the distance I traveled to buy the truck.. More

by bjpayne4339
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 19, 2018 -

Sapaugh GM Country responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 19, 2018

Great to work with salesman went above and beyond to bring trucks up so we didn’t have to our 5 year old out in the rain looking More

by CHRISJAMIELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 19, 2018

5 Stars Great experience. Everyone was professional. No high pressure tactics. We reached agreement almost immediately. Larry, Ben, and Mike are except More

by CARRIELUTTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sapaugh; Mike Wolk
Dec 19, 2018 -

Sapaugh GM Country responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 18, 2018

John McCarthy First time Ive ever left a dealership and felt 100% confident in my purchase for both value and appreciation. John was knowledgeable and approachable More

by aandrescavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 18, 2018 -

Sapaugh GM Country responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 18, 2018

Bedt car buying experience, EVER! Not only was the price of the vehicle better than anywhere I found in the state, the overall experience of purchasing the vehicle was great. My salesm More

by Bbayer72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
Dec 18, 2018 -

Sapaugh GM Country responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 18, 2018

Truck sale They went out of there way to make sure I had the best deal in the area, over and beyond Anyone else could not even came close More

by TIDWELLJIM
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 14, 2018

New Truck Dave Isaac and Kirk did a great job to make sure that all my needs were met. I would recommend them both to anyone looking to purchase a new or used v More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 16, 2018 -

Sapaugh GM Country responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

...
188
...