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Sapaugh GM Country

Herculaneum, MO

4.8
2,257 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,257 reviews

November 14, 2018

Great service! Angie was so helpful and found just the right truck for us. Very patient and friendly. We'll be back to see Angie at Sapaugh! More

by tbutenschoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 15, 2018 -

Sapaugh GM Country responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

xxxxing awesome fast friendly service and able to handle any of your automive needs would highly recommend using sapaugh motors for service or sales and that james bu More

by MCNAMARAPEACE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Dussold, Dave Copman, Mike Indelicato
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Painless Purchasing a new vehicle has always been more horrifying than a root canal. Thankfully I can say that purchasing my new vehicle was painless and I lef More

by ourhouse1993
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Nov 15, 2018 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Superior Every one treated me with professionalism. All the way from the janitor.saleslady and sales manager and finance person. VERY SUPER DEALERSHIP ALL AROU More

by STRAUSER.RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names but Finance man and sales mgr. , Art Speth, Jeff Vanover
Nov 15, 2018 -

Sapaugh GM Country responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Pleasant in every way Have dealt here several times, both new and used. Have referred close friends and co- workers without regret. Will always come back to shop. Thx More

by Lhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Excellent teamwork Went in for an oil change and bought a dually GMC 3500 HD. Team in car loaner and service area were great and I’m glad I shopped at Sapaugh GMC. More

by michael.chase999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilynn
Nov 15, 2018 -

Sapaugh GM Country responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 02, 2018

battery my battery went out today and really needed my truck called Ron Mckinny and he said he would do his best to get me in. 1 hour after I arrived I was More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Martinez,Ron Mckinny
Nov 04, 2018 -

Sapaugh GM Country responded

Jeff--------- Thank you ! We always want to hear back from our customers and we're glad you had such a positive experience with us ! We sincerely value your business and look forward to your next visit. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 30, 2018

Great Job! Mike Reed and the service department did a great job taking care of my truck! Great job answering questions and addressing concerns! Thanks a lot guys More

by Blaze444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reed and Ken Shaw in service
Oct 30, 2018 -

Sapaugh GM Country responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

October 23, 2018

Parts and estimates I recently visited Sapaugh and spoke with Crystal Martinez in the office. She helped me find and order the correct fuel lines for my daughters cobalt. More

by stacy9772
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Crystal Martinez1
Oct 30, 2018 -

Sapaugh GM Country responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

August 19, 2018

Genuine Mike Indelicato helped me find the right vehicle. He was patient, kind, honest, & most of all caring. He made me feel like family. Thank you! More

by Alicia8973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Indelicato
Aug 20, 2018 -

Sapaugh GM Country responded

Alicia, thank you for sharing your purchase experience working with Mike! He's great with people and focuses on the guest's needs. I’m glad he was able to help with your purchase and provide you with a great experience. If you need anything else in the future, please feel free to contact or visit us anytime! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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