Back

Sapaugh GM Country

Herculaneum, MO

4.8
2,504 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
Contact Dealership

1435 McNutt Street

Herculaneum, MO

63048

Directions

By Type

Showing 2,504 reviews

February 01, 2019

Another great car buying experience I have been buying cars here since 1996. My friends and family have bought cars here as well and will continue to do so. Great place, great people!! More

by 1965MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Feb 06, 2019 -

Sapaugh GM Country responded

Thank You !!! We appreciate your continued loyalty and the entire Sapaugh Team looks forward to serving you. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 31, 2019

Great experience We had a great experience. Salesperson and finance was very helpful. Everything was completed in a timely manner and we were very satisfied when fin More

by eskrre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Sapaugh GM Country responded

Thank You for your business ! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 31, 2019

Great buying experience The sales guy was very friendly , helpful and klnowledgeable about the whole buying experience the entire staff that we met was really nice and went o More

by Malibu man 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hankins
Jan 31, 2019 -

Sapaugh GM Country responded

Thank You ! We Appreciate your business and the entire Sapaugh Team is here at your service! Our staff is committed to providing each of our clients with the best automotive experience! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 28, 2019

Delightful buying experience After having several less-than-stellar experiences at other dealerships who clearly haven't learned women actually CAN buy cars on their own, I cannot More

by XT4FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Indelicato
January 27, 2019

2015 Chevy 2500 High Country I had been looking for a truck like this for a long time. Finally found it and Mike made it easy to own. He even clean it at night when it was about More

by aabsmsu87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 28, 2019 -

Sapaugh GM Country responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2019

Financial pressure My entire family has bought multiple vehicles from here. We had a good salesman but when it came time for us to do the financial aspect of the deal I More

by KINKEADFARM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins, Jeff Vanover
Jan 28, 2019 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. I would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2019

Great Experience I had a great experience at Sapaugh. Jim was amazing, patient, and very kind time & my son. I got the truck I wanted and the payment I desired. More

by brauss777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Sapaugh GM Country responded

We're glad to hear you found Jim to be so knowledgeable and helpful! We sincerely value your business and look forward to serving you in the future ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 24, 2019

Trade in. Jim Haar really worked with me in getting the right trade in. It was a stressful process but he did everything to make things work. I highly recommend More

by brookeleann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Sapaugh GM Country responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 24, 2019

Purchase of Colorado The entire staff was very easy to work with especially Mike Indelicato and Susan in the internet sales area. The best dealer experience I have ever More

by lmiles8297
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan internet sales, Mike Indelicato
Jan 28, 2019 -

Sapaugh GM Country responded

Our staff is committed to providing each of our clients with the best automotive experience! I am glad to hear you found Mike and Susan was so knowledgeable and helpful! We sincerely value your business and the entire Sapaugh Team looks forward to serving you in the future! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 21, 2019

How BAD was this going to be? It was beyond time for a new-to-me car, I was dreading it. I started looking around and hated the hard sell I was getting while just looking. After as More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Price
Jan 28, 2019 -

Sapaugh GM Country responded

We're pleased to know we have been able to exceed your expectations and really help you out! I am glad to hear you found Chip to be so knowledgeable and helpful! We sincerely value your business and look forward to serving you in the future! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

...
209
...