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Sapaugh GM Country

Herculaneum, MO

4.8
2,311 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,311 reviews

January 26, 2023

My salesman was Mike Kinney. He was extremely helpful and easy to work with. He made buying my truck an amazing experience. The finance manager was great as well. I was in and ou More

by thenelsonfamily19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 29, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2023

My post sale service was terrible, they put the wrong address on my title and since the gentleman who completed my financial paperwork wasn't available they said no one else could complete the affidavit More

by rjyoung4876
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandon Ziegler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Sapaugh GM Country responded

Mr. Young I am so sorry ! Thank you for contacting us I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is my highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2023

I am thrilled with my 2020 Terrain! Carla's follow up and personal attention made for an exceptional experience! More

by Christine C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 29, 2023 -

Sapaugh GM Country responded

Christine -----Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2023

This is the second car in 2 weeks that we have purchased from them. They are amazing and we will continue to buy all of our cars from them! More

by schmittfive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
Jan 27, 2023 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 25, 2023

Great dealership, great salesman. Always a pleasure to do business with. Clean facility. Never had a bad experience there or interacted with any employee that wasn't courteous & hel More

by abephillips66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Sapaugh GM Country responded

Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 22, 2023

Our salesman Steven was excellent throughout the entire process. Excellent communication, very knowledgeable about the car. Steven kept us well-informed during the entire process. The entire purchase proc More

by JimP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sapaugh stopped by to visit with us and was the icing on the cake. His visit made it even more special.
Jan 24, 2023 -

Sapaugh GM Country responded

Thank You ! I am happy you found Steven to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac ! We sincerely appreciate your business and we look forward to serving you for all of your Automotive needs !! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 22, 2023

Great customer service. Friendly staff. Smooth and painless buying experience. Would definitely buy here again. More

by BriannaN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 24, 2023 -

Sapaugh GM Country responded

Brianna----Thank You! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 22, 2023

It was the best car buying experience we’ve ever had. Everyone was professional and worked together making sure we purchased a great car to fit our needs. We would buy another car again with the best dea More

by Beetle Dune
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 24, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 21, 2023

Gm needs more dealerships like sapaugh we drove 5 hrs n passed many gm dealers on the way we will do that trip again for car More

by tragan1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Sapaugh GM Country responded

THANK YOU ! We appreciate your business and the kind words about your Experience ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 20, 2023

Brandon was great, We drove 4 1/2 hours and the car was exactly as described and shown in photos. We are very happy with our purchase. Thanks Brandon! More

by dougstiffky
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 23, 2023 -

Sapaugh GM Country responded

Thank You ! I am happy you found Brandon to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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