Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,351 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
Contact Dealership
View Awards

1435 McNutt Street

Herculaneum, MO

63048

Directions

By Type

Showing 2,351 reviews

February 12, 2023

Rich is a great guy. We will recommend him to our friends shopping for new vehicles More

by MORRISDO57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Sapaugh GM Country responded

We're happy you found our staff to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC. Thanks for the recommendation, and have an amazing day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 12, 2023

I can’t rate Ben because I never seen him. And the service department needs some serious work. You bring in a car that feels like it has a miss in it and you don’t even test drive it. I have n More

by KFANMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Report | Print
Feb 13, 2023 -

Sapaugh GM Country responded

Thank You for your feedback! Looking though your history we are not showing any repairs on your Malibu. Please feel free to share with our Service Manager Dave Walker what's going on so we can correct any issue you may have. !

Feb 17, 2023 -

KFANMAN1 responded

That’s interesting considering that I have a print out of where they hooked it up to the computer and scanned the system. Which is all they did.

February 11, 2023

Easy access. Good selection. Fair prices. I did find the truck I wanted but I was disappointed with my trade in price More

by tarobinson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Haar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 10, 2023

Quoted me an out the door price, then tried to tell me that didn’t mean tax, title, license included at the time of signing and that all that would be extra. The definition of out the door price is tax, t More

by triggs19751
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kirk Linderer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Feb 10, 2023 -

Sapaugh GM Country responded

Thank You for your feedback but I am not sure I understand because originally when texted Brandon you wanted everything included in the price taxes title licensing etc... and we explained it was not. Then the next day you started texting back with our Used Car Manager and he made you a little better deal and then you decided you wanted the vehicle at the new price . We agreed and even went and picked you up and brought you to the dealership which was 2 hour run. We thought you were happy with everything we did and the deal we made you so I am not sure I understand. The entire Sapaugh Team always want our Customers Completely Satisfied Thank You !

Feb 11, 2023 -

triggs19751 responded

A little better price , yes, but not the deal we had agreed up until time of signing. I still am paying more, so it’s not a “deal”. You do realize I didn’t make up the definition of “out the door price”, I just happen to know what it means and have read what it means. If your employees at a car dealership don’t know that, maybe they shouldn’t use the language (by textbook definition) of “”out the door price “. On top of that, after I didn’t want to accept another 3000+ dollars Brandon was mad and commented to me and my niece, “yeah, guess you’re not getting your truck” as in it’s my loss anyway. My niece got in the car and immediately said “I wouldn’t give him a penny. What a jerk. I can’t believe he said that,” The only thing I asked for was for you all to stay true to the offer you all gave me. Still disappointed. Horrible experience. Also, someone only came to pick me up because Brandon backed out of the delivery too once we didn’t agree on the definition of words. Definitions of words are not opinions or assumptions. Don’t believe me? That’s okay. Look it up and tell me what out the door price means. Then believe Merriam-Webster. I did nothing wrong. I just wanted to buy a car at the out the door price I was offered.

February 08, 2023

Mike K was great to work with. He helped with everything we asked. We’ll be back! More

by deon.stephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Feb 09, 2023 -

Sapaugh GM Country responded

Deon----Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 06, 2023

I was promised running boards and never got them. That isn’t very trustworthy. They don’t cost that much. More

by cookmjoanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Sapaugh GM Country responded

Joanna----- Thank You for your feedback ! I think there is a misunderstanding Greg Jones is trying to call you can you provide us with a good contact number ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Feb 06, 2023 -

cookmjoanna responded

Greg did call and hopefully this will all be taken care of. My experience at purchase and with Greg was wonderful until that wasn’t seen through. Thank you all for taking time to address my concern.

February 05, 2023

Very nice people. Enjoyed working with all of them . I enjoyed making sure that we got all of our discounts More

by tdouglas1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Feb 07, 2023 -

Sapaugh GM Country responded

Thank You ! We appreciate your Business and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2023

It was friendly and clean. They had a good selection of vehicles. The free car wash is very cool. More

by jsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Feb 07, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2023

I don't think I dealt with Kirk Linderer, I would give David Isaac a five star rating though. He is my salesperson. Thank you David, and John. You both were a relief throughout my purchase. More

by jpbefx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Howards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Feb 07, 2023 -

Sapaugh GM Country responded

Thank You ! We appreciate your Business and Kirk is Our Sales Manager Who put the deal together ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 03, 2023

Great experience. Everyone was very friendly and helpful and had what I was looking for in stock More

by Diesel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Sapaugh GM Country responded

Thank You ! We're glad to hear you found our staff was so knowledgeable and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

1
...
94
95
96
...
236