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Sarant Cadillac

Farmingdale, NY

4.7
3,287 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,287 reviews

July 18, 2022

Brought my car in for a service that I was told is covered under warranty. Get a call from them that it’s not covered and the cost was ridiculous. I asked them to let me buy the part and I would have More

by HMERA
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Sarant Cadillac responded

Hello, thank you for taking the time to share your experience with us. It is unfortunate to hear your recent service visit did not go as planned. We are committed to ensuring that our customers receive great service and excellent prices at our dealership. We're very sorry to hear that your visit fell short of our vision. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 so we can work together to resolve this.

July 18, 2022

Everyone was helpful and professional and I was very happy with the service and would highly recommend Sarant.Cadillac More

by JSROM4
Recommend Dealer
Yes
Employees Worked With
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Sarant Cadillac responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

July 18, 2022

Best experience! Robert and staff were so patient and helpful. Never pushy! Two thumbs up :) More

by jaeger0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rifkin
Jul 19, 2022 -

Sarant Cadillac responded

Thank you so much for sharing your kind words! We are delighted to hear that Robert helped in giving you such a great car buying experience with us. He is a great asset to our team and is always more than happy to help. We truly value your business and look forward to seeing you in the future!

July 17, 2022

Working with Bill made the entire transaction quick and easy. Bill and the Sarant dealership truly treat people well. More

by ill49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We appreciate the kind words!

July 16, 2022

Excellent experience at the dealership. John Nassour is a very polite and professional sales manager. Highly recommend dealership. More

by Hoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Thank you for your kind words about John. We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future and enjoy your new car!

July 16, 2022

Been going there for years…. Joe Mistretta usually takes care of my services….couldn’t ask for better….I have seen others in service sometimes and they are all very helpful…always More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Thank you for taking the time to let us know how our service team is doing. We look forward to seeing you again soon!

Jul 18, 2022 -

MattnJan responded

The Best Cadillac Dealership! Will never change….Thank you Sarant!

July 15, 2022

I came because my "service air suspension" light was on. They checked everything and reset the computer. They checked it again and it did not come back on. Gerson was polite, thorough, gave me all of my opt More

by ljkempf777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

That's what we strive for! We are glad to hear you had a five-star experience with our service team. Have a great day!

July 15, 2022

I dealing with Robert, all I can say is HE WAS OUTSTANDING !!!! I will buy my next car from him. More

by JUSTLL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Robert is an asset to our team and will be happy to hear of your positive experience! Thank you for stopping in and we look forward to seeing you again in the future!

Jul 19, 2022 -

JUSTLL responded

I would never buy a car anywhere else Robert is incredible From start to finish I felt like I was dealing with a family member

July 15, 2022

91 degrees and my air conditioning was not working. I came in without an appointment and was still taken in right away. I was back on my way all cool in under an hour. That’s how service should be! More

by CHAMPIONBAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Glad we could help! Thanks for taking the time to leave this review. We hope to see you again!

July 13, 2022

I was very pleased that the service was scheduled quickly and the work was performed with in the time frame that I was told. I enjoyed the amenities while I waited for mu vehicle. More

by YKAMINETZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shoum
Jul 14, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

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