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Sarant Cadillac

Farmingdale, NY

4.7
3,287 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,287 reviews

July 05, 2022

Called for appointment nd had one in few days dropped my car off the evening before and had it back by noon the next day. Steve the service attendant was was polite and accommodating. More

by PPERGAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Jul 05, 2022 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing! Steve will be happy to hear that he was very helpful in your service experience. Thank you for your business and we hope to take care of any of your future car needs!

July 03, 2022

We had a great experience at Sarant, everyone is friendly and courteous and our service was done quickly and with no issues at all. More

by richard492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

Richard, we are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

July 03, 2022

Everything went really smooth. Was treated with respect and very professional. I would highly recommend this dealership. Excellent excellent!! More

by AKOPOULOS19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

This is exactly what we strive for! Thank you for taking the time to share your experience. We truly value your business and look forward to seeing you on your next visit!

July 03, 2022

Don’t order your new vehicle from this dealership. You will wait few months for your vehicle to arrive at dealership and then they will sell your vehicle to someone else for a higher price and will g More

by Amanisingh1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

Hi there – Thank you for taking the time to let us know about your visit. We are very saddened to hear that your experience with our sales team was frustrating. It’s our goal to provide the best experience possible for all our customers and your feedback will help us improve. We want to make sure we personally address your concerns and find an appropriate solution. At your convenience, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Please know we sincerely value your business and hope to hear from you soon.

July 03, 2022

It's a pleasure doing business with Sarant. The service dept. is on top of everything. They are professional and knowledgeable. Ask them a question and you get an answer immediately, if not soo More

by SJMALICHEK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

We truly appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words about their professionalism and knowledge! Please come back and see us for any of your future car needs!

July 02, 2022

We had a wonderful experience with everyone who helped us purchase our new vehicle, especially Dina Campanaro! More

by dorbell29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing! Dina will be happy to hear that she was very helpful in your car buying experience. We appreciate your business and hope to take care of any of your future car needs!

June 30, 2022

Steven Shoum was such a pleasure to deal with, extremely professional, very knowledgeable, informative, no-nonsense kind of guy. More

by MARGSIE29
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Jul 01, 2022 -

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steven! If you're ever in need of more help, please let us know!

June 30, 2022

Very friendly, professional and accommodating ! Great service!Always trying to be as helpful and timely as possible. More

by KAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 30, 2022

The service team is great. ..Thanks Tony and team for a great experience and fair treatment. More

by Don't buy from VW of Hicksville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Sarant Cadillac responded

Thanks for highlighting Tony and our team who were able to make this such a great experience! We sincerely value your business and look forward to your next visit!

June 29, 2022

Steven was a pleasure. He was very knowledgeable and made the experience of bringing my car in for service seamless. More

by JMOM1515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Jun 30, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

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