Back

Sarant Cadillac

Farmingdale, NY

4.7
3,254 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
Contact Dealership

4339 Hempstead Tpke

Farmingdale, NY

11735

Directions

By Type

Showing 3,254 reviews

August 10, 2021

Had a great experience leasing my very first Cadillac, thanks to John Nassour. He made it easy throughout every step. I would definitely recommend Sarant Cadillac! More

by Becca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Sarant Cadillac responded

Thank you for the very kind words and recommendation, Becca! John will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

August 08, 2021

Joe helped me from my 1st phone call telling him my problem until my Cue screen was installed. He was a pleasure to deal with. Great service. More

by FRANCESCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sarant Cadillac responded

Thank you for the 5-star rating and your shout-out for Joe! We look forward to working with you in the future.

August 07, 2021

Everyone was very nice and helpful. They made us feel comfortable but never pressured us into anything. The whole experience was easy and very accommodating. More

by Turrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sarant Cadillac responded

We love to hear this! Thank you for the 4+ star rating. We look forward to working with you in the future.

August 07, 2021

With appointment waiting 2 1/2 hours, which I pushed them, for oil change/inspection is crazy. Jiffy lube does in 1/2 hour. Ok More

by RGAMBIT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person not shown
Aug 11, 2021 -

Sarant Cadillac responded

Thank you for letting us know about your visit. It is very disappointing to learn that your oil change took longer than expected. We know your time is valuable and will use your feedback to improve our operations. We value you as a customer, and because of that, we would like the opportunity to apologize and make things right. When you can, please give our Service Manager, Tony Vicente a call at 516-473-0925. Thank you again for letting us know about your experience.

August 07, 2021

Our family just purchased a new Cadillac and we had a wonderful experience at Sarant Cadillac with the help of Dina and her team of Car Pros, Vic the manager was also very helpful. I highly recommend thi More

by mskokolis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sarant Cadillac responded

We appreciate your recommendation of Sarant Cadillac! Thank you for the 5-star rating and your shout-outs for Dina and Vic. We look forward to working with you in the future.

August 06, 2021

To get a phone call at nearly 4 pm saying you don’t have the recall part for my vehicle was horrible customer service. On top of that, oh no there are no loaner vehicles. My appointment was made 2 weeks a More

by DENNISDRAGHI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Sarant Cadillac responded

We appreciate you taking the time to let us know about your time with us. We understand your frustration with your service visit and are sorry to hear you left us dissatisfied. Customer satisfaction is our ultimate goal, and because of that, we will use your feedback to improve our operations. Please know that we are thankful for your business with us, and would like to express our appreciation as well as apologize. At your convenience, please reach out to Tony Vicente, Service Manager, at 516-473-0925. Thank you and we look forward to hearing from you.

August 06, 2021

My experience that’s around Cadillac was the easiest, best car buying experience I have ever had. Dina was knowledgeable and helpful. She made me feel comfortable with my purchase and did not pressure me More

by Jcteach77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Sarant Cadillac responded

Thank you for the wonderful review! We are glad to hear that you had such a great experience buying your vehicle with us. We will let Dina know to keep up the great work. Thanks again and we look forward to your next visit.

August 06, 2021

Service people are always friendly and helpful. Have been dealing with Joe Mistretta for more than 20 years and he is a big part of why I always come to Sarant. More

by RLMESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sarant Cadillac responded

Thank you for your loyalty to Joe and Sarant Cadillac over the years! We look forward to working with you for many more to come.

August 06, 2021

This is my fifth time leasing a vehicle at Sarant and I am very happy with the service there. The new sales representative, Shmuel was extremely helpful and courteous! More

by MTONNER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shmuel Borenstein
Aug 09, 2021 -

Sarant Cadillac responded

Thank you for the 4+ star rating! We appreciate your loyalty to us for your leases and look forward to assisting you again.

August 05, 2021

Dina was absolutely incredible toWork with. Made the Dina was absolutely incredible to Work with. Made the process very enjoyable . She was patient, kind and very thorough More

by Lgrubie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Sarant Cadillac responded

Thank you for sharing your experience and we are so happy to hear that it was an excellent one. We will let Dina know to keep up the great work. Please let us know if there is anything else we can help you with.

...
143
...