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Sarant Cadillac

Farmingdale, NY

4.7
3,253 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,253 reviews

July 25, 2021

i have been with sarant many years. your service reps are great but alas your techs have not been able to solve a drivers side seat issue for many visits throughout this current lease on my xt 5. there have More

by ANROCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Sarant Cadillac responded

We appreciate your review, Barbara. We are happy to hear that our service representatives have been pleasant to work with, but we’re disappointed you are feeling dissatisfied with the outcome of your service visits with us. We would like to speak with you to gather more details about your situation and hopefully find a resolution. At your convenience, please reach out to Tony Vincente, our Service Manager, at 516-473-0925. We appreciate your continued business with us and wish you a great day.

July 24, 2021

Joe took care of me right away, answered a couple questions I had, and had my vehicle ready in a jiffy. Very professional and congenial, a pleasure to deal with! I will continue using Sarant in the More

by TVONHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Sarant Cadillac responded

Thank you so much for taking the time to leave us such a wonderful 5 star review. We are so happy to hear that Joe made your experience so positive. We cannot wait for the opportunity to work with you again in the future.

July 23, 2021

ALWAYS EXCELLENT SERVICE, JOE MISTRETTA IS THE BEST I'VE EVER WORKED WITH AND THE WAITING AREA IS COMFORTABLE. JOHN NASSOUR ALWAYS EXCEPTIONAL AND MAKES ME FEEL WELCOME. More

by GIGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Sarant Cadillac responded

Thank you so much for the incredibly enthusiastic 5 star review and amazing feedback! We are so glad that Joe was able to make your experience such a stellar one. Please, let us know if there is anything more we can do to assist you!

July 22, 2021

Pleasure to deal with!! Very helpful in all areas. Always timely and love my serviceman, or what ever the title is Joe Mistretta:) Never lets me down, More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Sarant Cadillac responded

Thank you for letting us know how we are doing! Please let us know if there is anything else we can do for you!

July 22, 2021

Great service. Friendly helpful staff. The service center is very easy to use. I didn’t really even need to get out of my car to have my mats installed. Thanks Sarant Cadillac More

by QNSSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit!

July 22, 2021

Everyone that I worked with was pleasant and wonderful to work. Tom, Antonio and Mike were pleasant and informative throughout the process, Will definitely recommend and return. More

by COOKIE2102
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio & Darlene were wonderful as well.
Jul 26, 2021 -

Sarant Cadillac responded

Thank you for leaving us this great review! Tom, Antonio, and Mike will appreciate the shout-out! Please let us know how we can continue to help with your car and service needs!

July 21, 2021

Very pleasant experience with Robert buying our 2021 XT6. Helped us find exactly what we were looking for along with a very nice price. At pick up he explained everything thoroughly, helped us set up OnSta More

by DB703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rifkin
Jul 23, 2021 -

Sarant Cadillac responded

Thank you for letting us know what a wonderful experience you had with us! We are always here if you need anything else!

July 20, 2021

It was a pleasure dealing with Dina the sales rep she delivered the car that I wanted for the exact price that she quoted me took her time and explained all the functions of the vehicle would highly reco More

by Tony2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Sarant Cadillac responded

Anthony, thank you for your recommendation and kind words about our dealership and Dina! We're happy to hear that our staff was so accommodating and helpful during your recent visit. We appreciate your business and hope you come back to see us again soon!

July 20, 2021

I came in after many years of not using the dealership and was thrilled to get Eli Torres as my salesperson! He went above and beyond in every way. Will definitely recommend to everyone! More

by LAURAGAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Sarant Cadillac responded

Thank you for your kind words about Eli! We’re glad he provided an enjoyable car buying experience for you! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again. Happy Driving!

July 20, 2021

Excellent service definitely they are very friendly and courteous a pleasure to visit the service dept will definitely recommend to friends and family Keep up the good work More

by ALBERTV@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Sarant Cadillac responded

Thank you for your recommendation and positive feedback about your recent experience with us! We're pleased to hear you had a great service experience. We appreciate having you as a customer and hope you come back to see us again soon!

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