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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

June 14, 2025

Excellent quality service in least possible time Professional and cordial staff Certainly buy next car here More

by JBABBER15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Great experience and good service. They fixed a difficult issue to diagnose when other dealers balked More

by ADAMCHAYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn and Mike in service.
June 12, 2025

Joseph Mistretta is a great service advisor! I have over 15 years relationship with Sarant and Joe make me feel like family... More

by JOSEPHPETRECCA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Courteous, friendly , professional, patient and knowledgeable, James is a class act. Couldn’t have had a better experience. More

by JF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

⸻ ⭐ 0 stars I had an extremely disappointing and uncomfortable experience at Serant Cadillac, especially with Joe Mistretta. From the moment I dropped off my car, his behavior was unprofessional and More

by TGF0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Sarant Cadillac responded

Hello, Thank you for taking the time to share about your experience by participating in our survey. It brought to my attention that you recently had a service experience that wasn't up to our standards. As we always aim to delivery a gratifying and personalized experience, your satisfaction is our top priority, because you are a member of the Sarant Family, and you deserve it. We'd love the opportunity to discuss this further and ensure your concerns are addressed. Please reply with your desired time and preferred contact method. Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

June 08, 2025

Very unprofessional and disrespectful Was treated like a second class citizen.. I Beverly in my like have been so humiliated More

by TGF0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Sarant Cadillac responded

Hello, Thank you for taking the time to share about your experience by participating in our survey. It brought to my attention that you recently had a service experience that wasn't up to our standards. As we always aim to delivery a gratifying and personalized experience, your satisfaction is our top priority, because you are a member of the Sarant Family, and you deserve it. We'd love the opportunity to discuss this further and ensure your concerns are addressed. Please reply with your desired time and preferred contact method. Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

June 08, 2025

It was a Pleasure working with Elias. He was very helpful and knowledgeable while purchasing my New Car.. The manager Alex was also very Helpful in The process. If You’re in The Market fo More

by rjbueno73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I'd like to thank Alexander for his excellent service and proffesionalism . Trully I was impressed. More

by angemily4242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Been buying new cars since 1975. This has been far away the best experience with all the gratitude towards James Lee. Besides being a complete professional, his deep knowledge of th More

by RF145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Was a very pleasant experience and a smooth transaction. I felt very comfortable with my salesman. More

by WILLIEBLOOKIN
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.