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Sarant Cadillac

Farmingdale, NY

4.7
3,254 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,254 reviews

October 22, 2020

Tony in service very nice pleasant to deal with thank you again Called and updated me along the way very nice guy will be back More

by robkrohley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2020 -

Sarant Cadillac responded

Thank you for giving us 5 stars! We're always proud to hear about our service team's hard work and customer service. We're looking forward to seeing you again next time!

October 22, 2020

It was really cool from start to finish. Even some laughs w/Sal & the financial guy. Buying a car is stressful so that was awesome ! More

by HAUPSTRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sarant Cadillac responded

Thank you for your kind feedback! Taking the stress out of the car-buying experience is important to us, and we're glad you had a pleasant visit. Give us a call or stop by if you need anything down the road!

October 22, 2020

Tom was great explaining the car and opinions also financing he took the time to make me and my wife feel good the car is extremely comfortable and e Exactly what I wanted More

by WKEAVENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sarant Cadillac responded

Thank you for the great review! We're glad you came in to shop with us, and we're positively ecstatic that you are so happy with your choice. Please let us know if you need anything else, we're here to help!

October 21, 2020

I always get my car serviced at surround you to the fact that your service manager Joe mistretta is very friendly and knows how to treat customers and because of him I have also sent other customers to your More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sarant Cadillac responded

Thank you for your review and for your continued business! We truly appreciate you recommending our service department to others as well. We are glad to hear that our service team and Joe are able to provide you a great experience every time you bring your vehicle to Sarant Cadillac. Please let us know if there is anything else we can help you with.

Oct 23, 2020 -

Len responded

Sorry it should of said Sarant that’s what I get for not checking my message

October 21, 2020

After 12 years won’t be back. Service had me come in for a new speaker and when they fixed it they told me it wasn’t the speaker it was the amplifier. Went to get a new car and the lease payment was $100 More

by PAUL.FISHMAN
Recommend Dealer
No
Employees Worked With
Dominic Vivo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sarant Cadillac responded

Paul, thank you for your feedback. At Sarant Cadillac we strive to have exceptional customer satisfaction and want all of our customers to feel appreciated, and are sorry you did not feel this way. We would like to learn more about your experience. At your earliest convenience, please reach out to our Customer Relations Manager Steve Vela at 516-293-0872. Thank you.

October 20, 2020

So far I've been ver happy with everything your team does to make things right. Recently I had my Cue replaced and couldn't be happier. Tony is the Man! More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Abe Kolat
Oct 22, 2020 -

Sarant Cadillac responded

We are glad that Tony was able to provide you with a great experience. Thank you for the great feedback and we hope to see you again soon!

October 20, 2020

I felt welcomed & honestly they were just excellent! Marc salesmen was super & above all honest!👍 Nice Job Thank you John Burke I will definitely be back ! More

by TREEMAN68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeMartini
Oct 22, 2020 -

Sarant Cadillac responded

We are so glad that John was able to provide you with a great experience. We appreciate the 5-star rating and we can't wait to have you back!

October 18, 2020

The wait was over 3 hours and one of the issues is still not resolved. With only 2500 miles on the car, the battery was defective. They needed to make sure that the battery was not good. They replaced th More

by RNATHAN1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 20, 2020 -

Sarant Cadillac responded

Thank you for the feedback. We appreciate the review and look forward to working with you again in the future.

October 18, 2020

Sarrant service is excellant. Always professional and try to make there clients and customers feel special and that they are special having a caddy which is great More

by JSALOMANCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Oct 20, 2020 -

Sarant Cadillac responded

Thank you for the 5-star review! We appreciate you choosing us and letting us know about your recent visit. If there is anything more we can do for you, please let us know. Thank you again.

October 17, 2020

The service at Sarant Cadillac was excellent ! My advisor Abe was friendly, caring and kept me up to date during the entire appointment. He went above and beyond to help me redeem my GM points towards my ser More

by BPMC85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Oct 20, 2020 -

Sarant Cadillac responded

Thank you for choosing us! We appreciate your business. If there is anything more our staff can do for you, please do not hesitate to reach out to us. Thank you.

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