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Sarant Cadillac

Farmingdale, NY

4.7
3,257 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,259 reviews

June 27, 2020

No coffee or anything provided while waiting. Being it’s COVID I can expect but when I serviced car and they didn’t even wash that was sad. I was given a voucher to wash my car somewhere. My previous car wa More

by NICK@GNACONTRACTING.COM
Recommend Dealer
No
Employees Worked With
Robert Dreyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Sarant Cadillac responded

Nick, thank you for your feedback. Unfortunately due to COVID-19, we are unable to offer certain amenities at this time, and we apologize for any inconvenience this has caused. If you have any more feedback or anything else you would like to share about your experience please reach out to Teresa Gunshinan at 516-293-5000 at your earliest convenience. Thank you.

June 27, 2020

Purchased a previous Cadillac from sarant, would not have returned if I wasn’t happy.Would recommend to family and friends. Good knowledgeable dealership start to finish More

by Joefor291
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We are happy you returned and we look forward to working with you for any future service or vehicle needs.

June 26, 2020

LOVE SARANT I am so happy and have no complaints dealing with this dealership! I was very nervous coming from a terrible dealership in the past but they have far More

by KWEINMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that we were able to exceed your expectations. We look forward to working with you in the future.

June 26, 2020

The dealership is friendly from the minute you walk in. Antonio was wonderful and the finance manager made things so easy. I had to visit arrive sept and they where professional and quick. i absolutely lov More

by emintegui1013
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Abe Kolat
Jun 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We love hearing about your experience and hope to work with you again.

June 25, 2020

Nice friendly sales department. They took my old 2008 Ford SUV to help with the down payment for their lease program. Pleasure doing business with them More

by lamplighter10
Recommend Dealer
Yes
Employees Worked With
Mark DeMartini
Jun 29, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We're happy to hear our sales department was so friendly. We look forward to working with you again.

June 25, 2020

unpleasant Terrible customer service all around. Staff very unpleasant, unhelpful and just overall not helpful. I would not recommend them at all not worth any More

by SKYGRL921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Sarant Cadillac responded

Thank you for your feedback. At Sarant Cadillac we strive to be pleasant, helpful, and give our customers an overall enjoyable experience, and are sorry that you did not feel that way. We would like to learn more about your experience. Please contact our Customer Relations Manager, Heidi McGough at 516-293-5000 at your earliest convenience. Thank you.

June 25, 2020

New Car Preparation Great effort. Fast service and timely effort. The work was done on time as promised and to my satisfaction. I felt safe with the dealer following ap More

by Mariac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Sarant Cadillac responded

Thank you for your positive review! We appreciate hearing about your great experience regarding our health/safety precautions. We hope to work with you again.

June 25, 2020

Replacement piece still not satisfactory I had requested replacement trim pieces on both sides as the ends of them were separating from the body of the car. On the first visit the wrong piec More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Sarant Cadillac responded

Nicholas, Thank you for your feedback. We apologize for any inconvenience you experienced, and would like to learn more about your experience. Please contact Teresa Gunshinan at 516-293-5000 at your earliest convenience. Thank you .

June 25, 2020

Service at Sarant was excellent once again. They treat you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received More

by BVS5001576
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott the mechanic
Jun 29, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that your experience with our service department was excellent on multiple occasions. We appreciate hearing from you and look forward to assisting you with future service and Cadillacs.

June 25, 2020

Really a great experience - thanks.Helpful people from Really a great experience - thanks. Helpful people from start to finish - will recommend to anyone shopping for a Cadillac. Will return at some po More

by stevenachtner
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We appreciate hearing you had a great experience shopping at Sarant Cadillac. We look forward to your future return!

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