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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

March 22, 2019

Could not find my wheel and tire agreement. Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longe More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Bonilla
Mar 26, 2019 -

Sarant Cadillac responded

Thank you for your feedback, Andrew. We appreciate you letting us know that Bill was able to get you your agreement and everything went smoothly. Let us know if you need anything in the future, have a great day!

March 22, 2019

Great Service Department Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not a More

by bodywork13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Sarant Cadillac responded

We're thrilled to hear that! Thanks for bringing your issue to us, we're always happy to help. If you need anything in the future, just let us know.

March 22, 2019

As expected The car was delivered in perfect order. The high tech was explained clearly and covered all of the appropriate systems. Onstar was also explained prop More

by LI Rich
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2019 -

Sarant Cadillac responded

That's excellent, thank you for the feedback! Enjoy the Cadillac technology and we look forward to your next visit!

March 17, 2019

Repeat customer This is my third Sarant purchase so obviously I’m a happy customer. This was my second car through John Nassour so I feel I was treated well and fairl More

by SteveB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Sarant Cadillac responded

Steve, thank you for your loyal business with us! Please let us know how we can help in the future!

March 17, 2019

Escalade Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and frie More

by HUSH5419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 19, 2019 -

Sarant Cadillac responded

We are glad to hear that Maurice was so helpful! Please let us know how we can be of service in the future!

March 17, 2019

Wonderful dealership Sal and Joe Jr made the car buying experience pleasant and stress free. I would recommend Sarant to anyone looking for a certified pre owned vehicle. More

by 1badats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Sarant Cadillac responded

We are glad to hear that Sal and Joe Jr. were so helpful! Please let us know how we can be of service in the future!

March 15, 2019

Stole my money. I am still waiting for my deposit refund from 3 months ago. I left a deposit in december and bought the car from them, but they didn't use the deposit More

by Mitchell Schiff
Customer Service
Recommend Dealer
No
Employees Worked With
Alan Halpern
Mar 31, 2019 -

Sarant Cadillac responded

Thank you for taking the time to bring this situation to our attention, Mitchell. We're glad that we could work with you to get your deposit back and resolve any misunderstandings. We truly appreciate your business and hope to have the opportunity to work with you once again in the future. Thank you.

March 14, 2019

Service lights Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me More

by PATHOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Sarant Cadillac responded

Thank you for sharing! We are glad to hear that Joe and our team were so helpful with your service experience. Let us know if there is anything else that we can help with!

March 13, 2019

Dealer is fine, service is very good I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repai More

by IHB63061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Excellent John was very professional, knowledgeable and a pleasure to work with. Heidi was extremely friendly and helpful. This dealership is a grade above th More

by ALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough
Mar 13, 2019 -

Sarant Cadillac responded

Thank you for sharing your feedback with us. John and Heidi are valued members of our staff at Sarant Cadillac and they will be delighted to hear about your review. Thank you again for the kind words and your recommendation, we truly appreciate you as a guest and hope you see you soon!

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