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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

March 03, 2019

Excellent service. Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Custome More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 05, 2019 -

Sarant Cadillac responded

Thank you for taking the time to review our service center. We are happy to hear you had a good time with our service team and they were able to complete the needed maintenance on your vehicle and get you back on the road again as quickly as possible. Please let us know if there is anything else we can do for you or your vehicle. We look forward to working with you again in the future!

March 02, 2019

Great experience Happy with the salesman, great experience , second leasing with the same salesman very comfortable, no nonsense or games ,very satisfied. Would recomm More

by KA1028RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Sarant Cadillac responded

Congrats on the new car! We are thrilled to hear you had an excellent experience with John! Please do not hesitate to let John, or anyone at the dealership, know if you need anything else. We look forward to working with you again in the future!

March 01, 2019

Did I just walk in to Atlantic Hyundai? Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told More

by XPS400STEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 04, 2019 -

Sarant Cadillac responded

Steven, thank you for taking the time to tell us about your experience. We are very thankful to have you as a customer, and are disappointed to hear you had an unsatisfactory experience. We would like to learn more about this issue, and see if there is anything we can do to make this up to you, and continue servicing you and your Cadillac in the future. Please call our Executive Manager Antonio Centeno at 516-293-5000 at your earliest convenience. We look forward to hearing from you soon.

February 28, 2019

Excellent and professional service I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to More

by Joanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Cameron , Bill McCardle
Mar 01, 2019 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your feedback! we are excited to here that you had such a great experience with us and look forward to seeing you again!

February 28, 2019

Great as usual Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely man More

by DOCKRINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Maurice Pereira, Bill McCardle
Mar 04, 2019 -

Sarant Cadillac responded

Hi, thank you so much for the kind words about our service department! Those are definitely our top goals at Sarant Cadillac, and we're so pleased you had a pleasant experience!

February 28, 2019

Amazing. Staff is wonderful I have Been with them for over 9 years. By far the Best dealership that I have ever been to. They treat you like family. Antonio & John made my 5 yr o More

by CBRETTON49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Mar 04, 2019 -

Sarant Cadillac responded

Thank you so much for your continued loyalty with Sarant Cadillac! We're always grateful to work with you and your family. Please let us know whenever we can assist you again in the future!

February 27, 2019

Easy! Efficient! Bill was awesome! We have never had such an easy experience with a lease deal! Bill was. Pleasure to deal with from the moment we walked in. We are beyond pleased with More

by CDIGLIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Sarant Cadillac responded

That's great to hear! We couldn't be happier to hear that you had such a great experience with us! We hope you are enjoying your new XT5 and we wish you many safe miles of smiles ahead!

February 27, 2019

more thansatisfied the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait More

by jimmattel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 01, 2019 -

Sarant Cadillac responded

Thank you so much for your feedback and recommendation! We are excited to hear you had such a great experience with us and look forward to seeing you again!

February 25, 2019

Maintenance Easy professional and accommodating. I wasnt inconvenienced or had any problems. I couldn’t pick my car up until after hrs and they understood and ac More

by DANIELLEGOVER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Sarant Cadillac responded

Thank you for the 5-star review, Danielle! Our team is glad you had such a great experience with our service team. We look forward to serving you again!

February 25, 2019

all together an excellent experiance Great experience with turning in my old lease and selecting a new leased vehicle. Dominic Vivo as with my last lease was again an excellent leasing co More

by SarantCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Sarant Cadillac responded

Thank you for the wonderful review! We appreciate you choosing us and look forward to working with you again in the future. If there is anything else we can do for you, please let us know.

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