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Sarant Cadillac

Farmingdale, NY

4.6
3,633 Reviews
Sarant Cadillac is the #1 volume Cadillac dealership in the entire Northeast, guided by a strong foundation of faith, integrity, and servant leadership. Proudly serving Farmingdale, New York, we are committed to treating every customer with honesty, respect, and care. We believe true success is built on strong values, meaningful relationships, and a dedication to excellence in everything we do. From sales to service, our goal is to provide a first-class experience that reflects who we are and what we stand for. Sarant Cadillac is " the Cadillac of Cadillac dealers " Nearly 60 Years in Business. A+ Rating on BBB. Unlimited Parking. Sales and Service all at one location. All Cadillac loaner fleet. 4.8 out of 5 Stars - DealerRater & Cars.com Entire inventory on location. Over 250 new/pre-owned vehicles available. Conveniently located and easily accessible from all parkways and expressways. Free WiFi / Fresh beverages and snacks.
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,633 reviews

October 13, 2018

Exceptional Experience My service experience was beyond my expectations. I received a loaner vehicle, was kept abreast of the status of my repairs and my vehicle was returne More

by RPENN4STONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 16, 2018 -

Sarant Cadillac responded

That's excellent! We want every customer to feel comfortable and informed at every step of the service process. Thank you for visiting us, and we look forward to working with you again in the future!

October 12, 2018

Happy with our car We had a few disappointments and were misled a few times, but everything worked out in the end. We are happy with our new car. More

by LNYQ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for taking the time to share your experience! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

October 12, 2018

Great service Joe is terrific! He's always there for me, is respectful, courteous, and makes sure the job gets done in good time. It has been a pleasure being a lo More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant Cadillac! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joe. We value your business and look forward to seeing you on your next visit!

October 12, 2018

Great sales people Friendly and willing to help in every which way. Willing to get you the rate you want no matter what. Will recommend and use them again. More

by SC9575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sarro, Freddie Rollo
Oct 16, 2018 -

Sarant Cadillac responded

That's what we strive for! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Congratulations on your new vehicle!

October 12, 2018

schedule oil change I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip s More

by STAGTOM
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Sarant Cadillac responded

We’re sorry to hear that you were dissatisfied with your service. Here at Sarant Cadillac, we strive to offer the best possible customer service and we hope that we have the opportunity to make it up to you. Please reach out to our Executive Manager, Antonio Centeno at 516-293-5000 at your earliest convenience. Thank you.

October 12, 2018

Fast and Efficient! Anytime I have an issue with my truck Joe always goes above and beyond to make sure I am satisfied! Thanks again Joe as I really appreciate your help! More

by mikeygunz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

We're happy to hear you had a great visit, Mikey! We pride ourselves on knowledgeable and honest staff members, like Joe. Please let us know how we can continue to help with your car and service needs!

October 11, 2018

Trustworthy and excellent customer servixe My sales representative, John Nassour, was courteous and provide excellent customer service. He is very trustworthy and I would lease another car form More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your kind words about John and our finance team, Kevin! We're glad that they could provide you with great visit and make leasing a car as easy as possible! We hope you come back again!

October 10, 2018

Fast and Efficient Brought my car in for an inspection at 7:30 and told me I should get an oil change and have so filters replaced. At 8:30 I was on my way home. Love More

by Retiredli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 15, 2018 -

Sarant Cadillac responded

We love fast service as much as you do! We're glad to hear that you were pleased with your service visit and we hope you think of us for your future car needs! Thank you for reviewing!

October 10, 2018

Waiting for refund Hi got a flat almost 2 months ago service department closes at 2 on Saturdays had to go to Atlantic Cadillac and purchase new tire still waiting for m More

by LB2X42003
Recommend Dealer
No
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your service experience. At Sarant Cadillac, our top priority is 100% customer satisfaction, and we would like the opportunity to try to resolve your issue. At your earliest convenience please call our Executive Manager, Antonio Centeno at 516-293-5000 so we can discuss it in more detail. Thank you.

October 10, 2018

Great experience Great experience, I would recommend anyone looking to purchase a Cadillac to go Sarant . Dominic was great easy to work with , walk us thru all the More

by Fabio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Sarant Cadillac responded

We are delighted to know that Dominic was so accommodating and helpful during your recent visit with us! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. If you need anything else, please let us know. We hope you are enjoying your new Cadillac, and we look forward to working with you again. Thank you!

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