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Sarant Cadillac

Farmingdale, NY

4.7
3,247 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,247 reviews

August 28, 2023

Dina is a great saleswoman really helpful very knowledgeable and got us the car with the color we wanted More

by ashbo
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

We're so glad to hear Dina made your visit so wonderful. Congrats on your new vehicle!

August 28, 2023

Met with the used car sales manager, Sal. He was the most pompous, rude and dismissing salesman I've EVER come in contact with. He brings the saying "Used car salesman" to an even lower leve More

by joe905802
Recommend Dealer
No
Employees Worked With
Sal Carruba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Sarant Cadillac responded

We are so sorry to hear that your experience with an associate of ours has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We want to address it immediately with our management team please email our Customer Experience Manager Joyia Roper at JROPER@SARANTCADILLAC.COM or provide us with a way to contact you as this matter is very important to us.

August 27, 2023

Employees in sale’s department and the service department are great. Waiting area is very accommodating. More

by connie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

Connie, we're so glad to hear you enjoy our team and facilities! We appreciate your great feedback.

August 26, 2023

Always above and beyond! I feel like part of the family! Been going for years and I always recommend Sarant to anyone looking for a Cadillac and a Great Dealership More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

Wow - what an incredible review. We appreciate you so much - thank you for always choosing Sarant!

August 26, 2023

I just bought Lyriq and Alexander was the sales person for me. He helped us a lot going through every details about the car and providing us with the information needed to make the purchase. Alexander More

by amitojsingh9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

We're so glad to hear that Alexander made your experience so wonderful. Congratulations on your new Lyriq - please do not hesitate to reach out if you need anything at all!

August 25, 2023

Interacting with The Friendly & efficient staff was a very pleasant encounter. I’ll definitely recommend service at Sarant More

by christinelynn714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in service dept… Alex I think 🤷🏻???
Aug 25, 2023 -

Sarant Cadillac responded

Thank you for the 5-star review! We strive for 100% customer satisfaction and we're so glad to have succeeded for you. Please don't hesitate to reach out if there's anything else we can do for you!

August 25, 2023

Above and beyond to make my service visit efficient and pleasant. I would definitely go back if i need any kind of service. More

by VDIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team!

August 24, 2023

This is my second new caddy and after 1 1/2 years the car is falling apart. I was promissed a loaner but had to wait 3 weeks to get a loaner. Now that its been 3 weeks they have no loaners and dont know when More

by abmalarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
August 23, 2023

Brought my ESV in for its first service. the greeter and service advisor couldnt have been nicer. from the greeting to the offering of snacks and coffee to being patient and answering my end More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We're so glad our team made your visit an easy and enjoyable one. Thank you for choosing Sarant Cadillac. Come see us again soon!

August 23, 2023

As a long time Cadillac owner, Alex made it a pleasure purchasing my new car. Everyone was very courteous. You took the time to explain and John put the final $$$ together. Looking forward to a long time More

by Joywyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for your kind words and we'll be happy to pass along your compliments to our team. We value your business and look forward to seeing you again for your future automotive needs. Enjoy your new car!

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